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A consultant received feedback that various sales teams are providing inconsistent updates to leadership about the progress of deals. What should the consultant recommend for aligning processes and providing more reliable information about the pipeline to leadership?
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Question 70 - Certified Sales Cloud Consultant discussion

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The Cloud Kicks sales team can create leads for both business and individual customers. Person Accounts have been enabled in its Salesforce org.

Which action should be taken to convert a lead into a Person Account?

A.
Create an Individual Lead Record Type.
Answers
A.
Create an Individual Lead Record Type.
B.
Populate the Company field with 'Person.
Answers
B.
Populate the Company field with 'Person.
C.
Enable Contacts to Multiple Accounts.
Answers
C.
Enable Contacts to Multiple Accounts.
D.
Leave the Company field blank.
Answers
D.
Leave the Company field blank.
Suggested answer: B

Explanation:

To convert a lead into a Person Account, the Company field must be populated with 'Person'. This indicates that the lead is an individual consumer and not a business account. If the Company field is left blank, the lead conversion will fail.

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asked 23/09/2024
Cesar Augusto Veliz Reyes
44 questions
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