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Question 72 - Certified Sales Cloud Consultant discussion

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Sales reps at Cloud Kicks are responsible for creating leads manually and entering relevant details. The marketing department has noticed that some leads are missing important information.

What are two functionalities the consultant should apply to ensure that key fields are populated?

Choose 2 answers

A.
An assignment rules
Answers
A.
An assignment rules
B.
A flow
Answers
B.
A flow
C.
A required field
Answers
C.
A required field
D.
A validation rules
Answers
D.
A validation rules
Suggested answer: C, D

Explanation:

To ensure that key fields are populated when creating leads manually, the consultant should apply the following functionalities:

A required field. This forces the user to enter a value for a field before saving a record. The administrator can make a field required at the page layout level or at the field definition level.

A validation rule. This checks that the data entered by a user meets certain standards before saving a record. The administrator can create a validation rule with a formula that evaluates whether a field meets certain criteria, such as length, format, or value.

asked 23/09/2024
Steven Chong
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