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Question 81 - Certified Sales Cloud Consultant discussion

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Cloud Kicks wants to sell to both consumers and businesses. The consumer sales team and business sales team will use different Stages.

Which two Salesforce functions will allow the consultant to meet this requirement?

Choose 2 answers

A.
Sales Processes
Answers
A.
Sales Processes
B.
Pipeline Inspection
Answers
B.
Pipeline Inspection
C.
Opportunity Splits
Answers
C.
Opportunity Splits
D.
Record Types
Answers
D.
Record Types
Suggested answer: A, D

Explanation:

To sell to both consumers and businesses with different Stages, the consultant should use Sales Processes and Record Types. A Sales Process is a set of stages that an opportunity goes through as it moves from creation to closure. A Record Type is a way to offer different business processes, picklist values, and page layouts to different users based on their profiles. By creating different Record Types for consumer and business sales, the consultant can assign different Sales Processes and page layouts to each Record Type. This way, the consumer sales team and business sales team can use different Stages for their opportunities.

asked 23/09/2024
Andrey Markov
33 questions
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