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Question 83 - Certified Sales Cloud Consultant discussion

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Cloud Kicks (CK) frequently works with contractors for marketing focus groups.

These contractors change companies often, and CK wants to retain its company history through

Accounts.

What should the consultant recommend?

A.
Implement the Contacts to Multiple Accounts feature.
Answers
A.
Implement the Contacts to Multiple Accounts feature.
B.
Implement Person Accounts to represent the relationship.
Answers
B.
Implement Person Accounts to represent the relationship.
C.
Use a junction object to represent the previous companies
Answers
C.
Use a junction object to represent the previous companies
D.
Use Account Teams associated with the previous companies.
Answers
D.
Use Account Teams associated with the previous companies.
Suggested answer: A

Explanation:

To retain the company history of contractors who change companies often, the consultant should recommend implementing the Contacts to Multiple Accounts feature. This feature allows a contact to be related to multiple accounts without creating duplicate records. This way, CK can track the relationship between a contractor and all the companies they have worked with. The consultant can also create a custom role field on the account contact relationship object to indicate the role of the contractor at each company.

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asked 23/09/2024
Conceicao Damasceno
34 questions
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