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Salesforce Certified Sales Cloud Consultant Practice Test - Questions Answers, Page 18

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Question 171

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Universal Containers (UC) has acquired another company that uses Salesforce and is migrating its legacy email alerts, and approval processes.

Which two steps should the consultant perform to maintain data integrity?

Choose 2 answers

Enable the Create Audit Fields permission to insert historically accurate records.
Enable the Create Audit Fields permission to insert historically accurate records.
Use the Salesforce Approval Process clone feature to migrate approval processes.
Use the Salesforce Approval Process clone feature to migrate approval processes.
Merge the legacy Salesforce org into UC's Salesforce org and migrate the approval processes.
Merge the legacy Salesforce org into UC's Salesforce org and migrate the approval processes.
Insert users, and then migrate email alerts and approval processes into UCs Salesforce org.
Insert users, and then migrate email alerts and approval processes into UCs Salesforce org.
Suggested answer: A, D

Explanation:

Enabling the Create Audit Fields permission to insert historically accurate records and inserting users, and then migrating email alerts and approval processes into UCs Salesforce org are two steps that should be performed to maintain data integrity when migrating legacy email alerts and approval processes from another company that uses Salesforce. Create Audit Fields permission is a permission that allows users to set audit field values such as Created Date, Created By ID, Last Modified Date, Last Modified By ID when inserting records via API tools such as Data Loader or Workbench. By enabling this permission, Universal Containers can insert historically accurate records from the other company that use the same audit field values as the original records. Inserting users, and then migrating email alerts and approval processes into UCs Salesforce org is a step that ensures that the email alerts and approval processes are associated with the correct users in the destination org. Email alerts are actions that send an email to one or more recipients when a process or workflow is triggered. Approval processes are processes that require one or more users to approve or reject records before they can be finalized or completed. By inserting users, and then migrating email alerts and approval processes into UCs Salesforce org, Universal Containers can ensure that the email alerts and approval processes are configured and executed correctly in the new org.

asked 23/09/2024
Patrick Cheung
37 questions

Question 172

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Universal Containers is creating a new program to allow customers to pay for large orders over the course of 1 to 3 years in monthly installments beginning in the month the products are sold. The admin needs to configure Sales Good to accommodate the new pricing term and to help the finance department forecast easily.

What should the consultant recommend to meet the requirement?

Use Revenue Schedules to capture installment payment plan details for each Product.
Use Revenue Schedules to capture installment payment plan details for each Product.
Add a custom field to the Quotes object to capture the number of installments,
Add a custom field to the Quotes object to capture the number of installments,
Set the default quantities to 12, 24, and 36 in a new Price Book for installment sales.
Set the default quantities to 12, 24, and 36 in a new Price Book for installment sales.
Create a Process Builder to create an Order for each installment payment.
Create a Process Builder to create an Order for each installment payment.
Suggested answer: A

Explanation:

Revenue Schedules are a feature that allow users to track the revenue and quantity of products over time, such as for subscription or installment payments. Revenue Schedules can be enabled for any product that has a schedule type of Revenue or Quantity, and they can be customized to match the payment terms of each opportunity. By using Revenue Schedules, Universal Containers can capture the installment payment plan details for each product, such as the number of installments, the amount per installment, and the frequency of installments. This can help the finance department forecast the revenue and cash flow from each opportunity more accurately.

asked 23/09/2024
Shadi Akou
35 questions

Question 173

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Universal Containers is analyzing data to identify gaps, and wants to know which Accounts with ...opportunities are missing Contacts.

Which feature should a consultant recommend to build this report?

Custom report type
Custom report type
Joined report
Joined report
Cross filter
Cross filter
Custom filter
Custom filter
Suggested answer: C

Explanation:

A cross filter is a feature that allows users to filter a report by related objects and their fields, such as accounts with or without opportunities. A cross filter can be added to any report type that supports cross filters, such as accounts, contacts, leads, or opportunities. By using a cross filter, Universal Containers can build a report that shows accounts with opportunities that are missing contacts, such as accounts with opportunities without contacts.

asked 23/09/2024
55 Cantera Ct. Johnson
38 questions

Question 174

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Cloud Kicks wants to release product enhancements effectively to drive user adoption mtd have the impact on the organization and users' day-to-day functions.

What are three steps for successful change and seasonal release management?

Choose 3 answers

Prioritize executive requests.
Prioritize executive requests.
Train end users after deployment.
Train end users after deployment.
Communicate updates to end user.
Communicate updates to end user.
Create an org development model.
Create an org development model.
Collect input from stakeholders.
Collect input from stakeholders.
Suggested answer: C, D, E

Explanation:

These are three steps for successful change and seasonal release management. Change and release management is the process of planning, testing, deploying, and communicating changes and updates to a system or process, such as Salesforce. Some steps for effective change and release management are:

Communicate updates to end user: This step involves informing the end users about the changes and updates that are coming, why they are important, how they will affect their work, and when they will be available. This can help increase user awareness, adoption, and feedback.

Create an org development model: This step involves defining the roles, responsibilities, tools, and environments for developing, testing, and deploying changes and updates. This can help ensure quality, consistency, and security of the system or process.

Collect input from stakeholders: This step involves gathering feedback and suggestions from the stakeholders who are affected by or involved in the changes and updates, such as users, managers, customers, or partners. This can help identify needs, requirements, issues, or risks of the system or process.

asked 23/09/2024
Christophe Troessaert
37 questions

Question 175

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Cloud Kicks has enabled Orders to track and manage customer requests for products. The sates team has requested a process to return or reduce the quantity of activated Orders.

Which two Salesforce features should a consultant recommend to meet this requirement

Choose 2 answers

Enable Orders without Price Books.
Enable Orders without Price Books.
Enable Zero Quantity Orders.
Enable Zero Quantity Orders.
Enable Negative Quantity for Order Products.
Enable Negative Quantity for Order Products.
Enable Reduction Orders.
Enable Reduction Orders.
Suggested answer: B, D

Explanation:

These are two Salesforce features that can help meet the requirement of returning or reducing the quantity of activated orders. An order is a confirmation of a sale that lists products sold or services rendered to a customer, along with prices and terms of delivery or service. An order can have different statuses, such as Draft or Activated. Some features that can help manage orders are:

Zero Quantity Orders: This feature allows users to create orders with zero quantity for products that are returned or canceled by customers. Zero quantity orders can be used to track returns or cancellations without affecting inventory levels or revenue forecasts.

Reduction Orders: This feature allows users to create orders with negative quantity for products that are reduced or partially returned by customers. Reduction orders can be used to track reductions or partial returns without affecting inventory levels or revenue forecasts.

asked 23/09/2024
PKE Holding AG Leitgeb
36 questions

Question 176

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Cloud Kicks has configured Account Teams and is ready to go live in Production.

How should the consultant migrate Account Team configuration to Production?

Push with Workbench.
Push with Workbench.
import with Data Loader.
import with Data Loader.
Create manually.
Create manually.
Deploy with Change Sets.
Deploy with Change Sets.
Suggested answer: D

Explanation:

Deploying with Change Sets is a way to migrate Account Team configuration to Production. A Change Set is a collection of metadata components that can be moved from one Salesforce org to another, such as custom objects, fields, workflows, or profiles. Account Team configuration is a type of metadata component that defines how users can share access to accounts and related records with other users based on their team roles and responsibilities. Users can create an outbound Change Set in their source org (such as Sandbox), add Account Team configuration components to it, upload it to their target org (such as Production), and deploy it in their target org after validating it.

asked 23/09/2024
muhammad ikram
32 questions

Question 177

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Cloud Kicks has hired a consultant to help with its initial Salesforce implementation.

Which three steps should the consultant take to help Cloud Kicks get Salesforce up and running?

Choose 3 answers

Define company vision.
Define company vision.
Finalize integrations.
Finalize integrations.
Prioritize goats.
Prioritize goats.
Define KPIs.
Define KPIs.
Analyze competitors.
Analyze competitors.
Suggested answer: A, C, D
asked 23/09/2024
Ahmed Ebrahim
44 questions

Question 178

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At Universal Containers, in addition to the sales team, support reps are sometimes eligible for commissions. When support reps are involved in a deal, they should receive a credit of 15% of the revenue.

What should the consultant consider when designing a revenue sharing solution?

Revenue splits are required in order to use overlay splits.
Revenue splits are required in order to use overlay splits.
Overlay splits Allocated on art Opportunity can total any percentage.
Overlay splits Allocated on art Opportunity can total any percentage.
Overlay splits can be assigned to any user with the appropriate profile.
Overlay splits can be assigned to any user with the appropriate profile.
Revenue splits allocated on an Opportunity can total any percentage.
Revenue splits allocated on an Opportunity can total any percentage.
Suggested answer: D
asked 23/09/2024
Roberto Garavaglia
45 questions

Question 179

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Sales operations managers are reporting a higher number of Activities than is accurate for their teams When viewing reports, managers see Activities related to Opportunities and Accounts only for their team. However, Activity records related to Campaigns appear m all of the reports, regardless of which sales team should get credit for them. Enterprise Territory Management and role hierarchies are used.

Why are Campaign Activities for all teams visible m reports viewed by sales operations managers?

The sales operations managers are given Read access to the Campaign object m their profile.
The sales operations managers are given Read access to the Campaign object m their profile.
Apex managed sharing is used to control the visibility of Activities related to Accounts.
Apex managed sharing is used to control the visibility of Activities related to Accounts.
The Organization-wide Default for Campaigns is set to Public Read-Only.
The Organization-wide Default for Campaigns is set to Public Read-Only.
The Organization-Wide Default for Accounts is set to Private.
The Organization-Wide Default for Accounts is set to Private.
Suggested answer: B
asked 23/09/2024
Rafal Wozniak
37 questions

Question 180

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Cloud Kicks (CK) wants to ensure Opportunity are associated with the relevant marketing Campaign In the past, CK has struggled to evaluate marketing Campaign ROI.

Which process improvement should the consultant recommend?

Validate that the Primary Campaign Source field on Opportunity records is populated.
Validate that the Primary Campaign Source field on Opportunity records is populated.
Leverage the Probability(%) field on Opportunities to forecast revenue.
Leverage the Probability(%) field on Opportunities to forecast revenue.
Ensure the Opportunity is associated with an Account record.
Ensure the Opportunity is associated with an Account record.
Ensure the Type field on Opportunities reflects the Campaign source.
Ensure the Type field on Opportunities reflects the Campaign source.
Suggested answer: B
asked 23/09/2024
Jose Rodrigues
38 questions
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