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A consultant received feedback that various sales teams are providing inconsistent updates to leadership about the progress of deals. What should the consultant recommend for aligning processes and providing more reliable information about the pipeline to leadership?
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Cloud Kicks (CK) uses a sales model where pre-defined groups of reps work collaboratively on Accounts. Each group is also responsible for specific Accounts. CK has organization-wide default access set to Public Read/Write for Accounts. CK discovered this caused issues with data quality where reps edited Accounts outside their scope of responsibility. CK wants to allow reps to view any Account but restrict editing to only reps who are responsible for those specific Accounts. Which two steps should a consultant recommend allowing reps to continue to collaborate while eliminating incorrect edits? Choose 2 answers

Question 183 - Certified Sales Cloud Consultant discussion

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Cloud Kicks wants to improve its return on investment (ROI) by creating intelligent processes built on trusted, targeted data.

What are two justifications for using third-party data enrichment tools?

Choose 2 answers

A.
To survey customers to update their data
Answers
A.
To survey customers to update their data
B.
To enhance prospect data signaling intent to purchase
Answers
B.
To enhance prospect data signaling intent to purchase
C.
To find new prospects who match the selling segment
Answers
C.
To find new prospects who match the selling segment
D.
To create customer segments with personas and scoring
Answers
D.
To create customer segments with personas and scoring
Suggested answer: B, C
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asked 23/09/2024
Carole Pie
40 questions
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