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Question 208 - Certified Sales Cloud Consultant discussion

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Sales reps at Universal Containers (UC) want to know when a customer or prospect Contact opens an email, they sent so they can follow up with the Contact shortly afterward. Which tool should a consultant recommend to meet the requirement?

A.
Outlook Desktop Integration
Answers
A.
Outlook Desktop Integration
B.
Einstein Activity Capture
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B.
Einstein Activity Capture
C.
High Velocity Sales
Answers
C.
High Velocity Sales
D.
Salesforce Inbox
Answers
D.
Salesforce Inbox
Suggested answer: B
asked 23/09/2024
andrea rosi
44 questions
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