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Question 225 - Certified Sales Cloud Consultant discussion

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A consultant has been tasked with analyzing the way sates reps use Salesforce to work a deal from inception to close, and then presenting this information to management.

What should the consultant utilize to present the information?

A.
Sales Architecture Map
Answers
A.
Sales Architecture Map
B.
Business Process Map
Answers
B.
Business Process Map
C.
System Landscape Diagram
Answers
C.
System Landscape Diagram
D.
Entity Relationship Diagram
Answers
D.
Entity Relationship Diagram
Suggested answer: B

Explanation:

The best way for the consultant to present the information about how sales reps use Salesforce to work a deal is to utilize a Business Process Map. This map will provide an overview of the process, and can be used to explain how each step of the process works. Additionally, a Business Process Map can also be used to identify areas of optimization and improvement, as well as to document any changes that need to be made. A Sales Architecture Map, System Landscape Diagram, and Entity Relationship Diagram are not suitable for this purpose.

asked 23/09/2024
Myratgeldi Bekdurdyyev
46 questions
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