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Question 238 - Certified Sales Cloud Consultant discussion

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Cloud Kicks (CK) has requested a Statement of Work (SOW) that clearly details who will train users on new features and how the training will be delivered.

Which section of a SOW should the consultant discuss with CK to meet the requirement?

A.
Scope
Answers
A.
Scope
B.
Background
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B.
Background
C.
Terms and Conditions
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C.
Terms and Conditions
Suggested answer: A

Explanation:

The Scope section of a Statement of Work (SOW) is where the consultant should detail who will be responsible for training users on new features and how the training will be delivered. The Scope section outlines the specific tasks, deliverables, and responsibilities of both the consulting team and the client. Including detailed information about the training plan, including trainers, training methods, schedules, and any materials to be used, ensures that both parties have a clear understanding of the training expectations and responsibilities.

asked 23/09/2024
NEURONES TECHNOLOGIES
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