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Question 259 - Certified Sales Cloud Consultant discussion

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Some of the large accounts at Northern Trail Outfitters have many contacts. Sales reps want to see how these contacts relate to each other and understand the reporting structure.

Which feature should the consultant recommend to meet this requirement?

A.
Contact Hierarchy
Answers
A.
Contact Hierarchy
B.
Contacts to Multiple Accounts
Answers
B.
Contacts to Multiple Accounts
C.
Contact Roles
Answers
C.
Contact Roles
Suggested answer: A

Explanation:

To help sales reps see how contacts relate to each other and understand the reporting structure within large accounts, the consultant should recommend using the Contact Hierarchy feature. Contact Hierarchy provides a visual representation of the relationships between contacts within an account, showing the reporting structure and connections. This feature is particularly useful for managing complex accounts with multiple contacts and understanding their organizational structure.

asked 23/09/2024
ahudhuaf asdadasd
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