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Question 280 - Certified Sales Cloud Consultant discussion

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A consultant is addressing Cloud Kicks' performance measurement needs and overcoming challenges within Sales Cloud. Which approach should a consultant adopt?

A.
Rely on general industry standards to determine performance measurement criteria and system architecture.
Answers
A.
Rely on general industry standards to determine performance measurement criteria and system architecture.
B.
Collaborate closely with the customer to discern their specific performance measurement requirements.
Answers
B.
Collaborate closely with the customer to discern their specific performance measurement requirements.
C.
Implement standardized performance measurement practices to ensure consistency across Sales Cloud.
Answers
C.
Implement standardized performance measurement practices to ensure consistency across Sales Cloud.
Suggested answer: B

Explanation:

When addressing performance measurement needs, it is crucial for a consultant to collaborate closely with the customer to understand their specific requirements. Each organization has unique goals, challenges, and metrics that are important to them. By working closely with the customer, the consultant can tailor the performance measurement criteria and system architecture to meet their specific needs, ensuring the implementation is aligned with the customer's business objectives.

Understanding Customer Requirements

Sales Cloud Implementation Best Practices

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asked 23/09/2024
ajay jaiswal
37 questions
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