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Question 295 - Certified Sales Cloud Consultant discussion

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At a kickoff meeting for a new project, a consultant starts gathering information to be used in the project implementation plan. They ask the participants to define what project success will look like.

Which strategy is the consultant using?

A.
Design Direction
Answers
A.
Design Direction
B.
Challenge Framing
Answers
B.
Challenge Framing
C.
Discovery
Answers
C.
Discovery
Suggested answer: C

Explanation:

During the discovery phase of a project, a consultant gathers information to understand the client's needs, objectives, and definitions of success. Asking participants to define what project success will look like is a key part of the discovery process, as it helps establish clear goals and expectations for the project implementation plan.

Discovery Phase in Salesforce Projects

Effective Discovery Techniques

asked 23/09/2024
Norm Scott
31 questions
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