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Question 1

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A sales representative has a prospect who is in discussions with multiple vendors about competing products. The sales rep is concerned the prospect might not remember the valuable benefits of the so

Question 2

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Which element should a sales representative understand to determine if a sale quota is attainable?

Question 3

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A customer has questions about the features of one product they are evaluating. What is the first step the sales representative should take to address this?

Question 4

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Leadership at Universal Containers is pressuring sales representatives to maintain a healthy pipeline, Which best practice can the sales reps use to satisfy management?

Question 5

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A sales representative clarifies how a specific customer will benefit from the solution proposed. Which part of a solution unit is the sales rep using?

Question 6

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A sales representative worked with a primary account for the past year. They want to make sure they continue providing the best possible service and value to the customer. How can the sales rep com

Question 7

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A sales representative wants to interact with prospects on platforms they use regularly. Which approach should the sales rep take?

Question 8

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During a sales cycle, a sales representative may be required to handle objections from the customer to close the deal. What is an effective way to handle an objection?

Question 9

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What measure will yield the most actionable information about an organization's territory model success?

Question 10

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A sales representative is using elicitation techniques to gain a better understanding of their customer's business strategies, goals, initiatives, and challenges. What are three elicitation techniq

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Related questions

Which sales quota measurement focuses on the end result rather than the relationship with the customer?

A sales representative recently closed a deal and wants to measure how likely the customer would be to recommend the product. Which measurement should the sales rep use?

When assigned a new sales territory, what is the first step to prioritizing selling efforts?

A customer experiences issues with a product after the sale is complete. The sales representative and service team were not able to resolve the issue. What is the best course of action in this scenario?

A sales representative just closed a deal and wants to make sure the customer is set up for success. How can the sales rep ensure the customer has a great experience with the product?

A sales representative receives an objection and encourages the customer to elaborate on their hesitation and responses. Which type of questions are they leveraging?

During a sales cycle, a sales representative may be required to handle objections from the customer to close the deal. What is an effective way to handle an objection?

A sales representative delivers a proposal and checks in with the prospect on the perceived value and alignment. At which stage are they in the sales process?

A junior sales representative engages with key accounts to understand their pain points, current solutions, and future goals. Which skill is the sales rep growing?

A sales representative wants to improve the overall health of their pipeline. Why is it important to take a strategic approach to prospecting?

Question 20 - Certified Sales Representative discussion

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When a sales representative faces an objection, what is an effective first step to overcome it?

A.

Provide an additional demonstration based on the objection.

B.

Explain policies and procedures that solve the objection.

C.

Acknowledge the objection and ask follow-up questions.

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asked 23/09/2024

jonathan siu

41 questions

User

Your answer: A B C

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