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Question 25 - Certified Sales Representative discussion

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In which way should a sales representative drive trust through professional competency?

A.
Asking questions to look for common interests, personal motivators, and hesitation
Answers
A.
Asking questions to look for common interests, personal motivators, and hesitation
B.
Collecting and processing information on products, competitors, and industries
Answers
B.
Collecting and processing information on products, competitors, and industries
C.
Understanding the buyer's experience in the market and years of service
Answers
C.
Understanding the buyer's experience in the market and years of service
Suggested answer: B

Explanation:

Professional competency is the ability to demonstrate knowledge and skills that are relevant and valuable to the customer. By collecting and processing information on products, competitors, and industries, a sales rep can show their expertise, credibility, and confidence in providing solutions that meet the customer's needs and expectations.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/sales-representative-certification-prep/sales-representative-certification-prep-prepare-for-your-exam

asked 23/09/2024
Sundarrajan Mugunthan
34 questions
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