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Question 75 - Certified Sales Representative discussion

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A sales representative wants to highlight a customer's return on their investment.

Which type of analysis should the sales rep use to show this?

A.
Root cause analysis
Answers
A.
Root cause analysis
B.
Cost benefit analysis
Answers
B.
Cost benefit analysis
C.
SWOT analysis
Answers
C.
SWOT analysis
Suggested answer: B

Explanation:

A cost benefit analysis is a type of analysis that compares the costs and benefits of a project or decision, and calculates the net value or return on investment. A cost benefit analysis can help a sales rep highlight a customer's return on their investment by showing how the benefits of the product or service outweigh the costs, and by quantifying the value in monetary terms. A cost benefit analysis should include all relevant costs and benefits, such as initial costs, recurring costs, opportunity costs, direct benefits, indirect benefits, and intangible benefits. A cost benefit analysis should also consider the time value of money, the discount rate, and the payback period.Reference:

Sales Rep Training: Create Effective Selling Habits, unit "Use Cost Benefit Analysis to Sell with Value".

Cert Prep: Salesforce Certified Sales Representative, unit "Close Deals with Value".

How to calculate your Return on Customer Investment.

asked 23/09/2024
Zahidul Haque
47 questions
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