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Question 83 - Certified Sales Representative discussion

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A sales representative is working with a new customer who has provided an abundance of information about their company's goals and objectives.

Which challenge could the sales rep encounter when developing the scope of a sales solution?

A.
Difficulty understanding the customer's pain points
Answers
A.
Difficulty understanding the customer's pain points
B.
Available discounts and payment terms to offer to the customer
Answers
B.
Available discounts and payment terms to offer to the customer
C.
The customer's lack of product knowledge
Answers
C.
The customer's lack of product knowledge
Suggested answer: B

Explanation:

A challenge that the sales rep could encounter when developing the scope of a sales solution for a new customer who has provided an abundance of information about their company's goals and objectives is the available discounts and payment terms to offer to the customer. The sales rep needs to balance the customer's budget and expectations with the company's profitability and policies. The sales rep also needs to consider the competitive landscape, the value proposition, and the customer's decision criteria. The sales rep should consult with their manager or team to determine the best pricing strategy and negotiation tactics for the deal.Reference: [Sales Rep Training: Negotiate and Close], [Cert Prep: Salesforce Certified Sales Representative: Negotiate and Close]

asked 23/09/2024
Sharon Sandhu
43 questions
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