A sales representative is working with a customer who has recently placed an order. The customer informs the sales rep that they have unique tax requirements.
How should the sales rep proceed to ensure a successful booking and fulfillment process?

Question

A sales representative is working with a customer who has recently placed an order. The customer informs the sales rep that they have unique tax requirements.

How should the sales rep proceed to ensure a successful booking and fulfillment process?

Meriem Jlassi · Accepted Answer

Work closely with the relevant departments to address the tax requirements and ensure accurate order processing.

Meriem Jlassi · Answer

Acknowledge the tax requirements, but proceed with the standard process because the sales rep is unable to change company policies.

Meriem Jlassi · Answer

Redirect the customer to address their tax requirements with the appropriate department internally within the company.

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