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Salesforce Certified Sales Representative Practice Test - Questions Answers, Page 9

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Question 81

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A sales representative presented a solution and overcame the objections, but the prospect is still not completely ready to commit. The sales rep suspects the prospect is unsure about the product and will want to return it. The sales rep decides to let the prospect try out the product for a predetermined period.

Which type of close was chosen?

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Question 82

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When assigned a new sales territory, what is the first step to prioritizing selling efforts?

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Question 83

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A sales representative is working with a new customer who has provided an abundance of information about their company's goals and objectives.

Which challenge could the sales rep encounter when developing the scope of a sales solution?

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Question 84

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A sales representative is strategizing on how to most effectively communicate with a key prospect.

Which approach should they take?

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Question 85

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How should a sales representative reinforce elements of the value proposition for the customer?

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Question 86

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How can whitespace analysis improve a sales representative's account management strategy?

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Question 87

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In addition to learning more about customers, what does customer-centric discovery allow a sales representative to do?

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Question 88

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How should a sales representative identify and generate new additions to the pipeline?

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Question 89

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What should the sales rep focus on to create and maintain a trusted connection that supports the customer's strategic priorities and requirements?

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Question 90

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A sales representative uses job titles as an indicator to qualify leads.

Which relevant information does the job title typically indicate about the lead to the sales rep?

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Total 126 questions
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Related questions

During a sales cycle, a sales representative may be required to handle objections from the customer to close the deal. What is an effective way to handle an objection?
A sales representative delivers a proposal and checks in with the prospect on the perceived value and alignment. At which stage are they in the sales process?
A sales representative delivers a proposal and is checking in with the prospect on the perceived value and alignment. At which stage are they in the sales process?
A sales representative receives an objection and encourages the customer to elaborate on their hesitation and responses. Which type of questions are they leveraging?
How can a sales representative best identify a customer's challenges and initiatives?
A sales representative's existing customer is opening offices in new regions. What should the sales rep focus on to increase the contract value?
A sales representative wants to avoid getting a price objection during a meeting near the end of the sales cycle. Which strategy helps minimize price challenges?
A sales representative spends time building their pipeline with many opportunities. Their conversion percentage is fairly high, yet the total pipeline volume is far from their quot a. Which strategy would help the sales rep increase their pipeline health?
A customer experiences issues with a product after the sale is complete. The sales representative and service team were not able to resolve the issue. What is the best course of action in this scenario?
A sales representative recently closed a deal and wants to measure how likely the customer would be to recommend the product. Which measurement should the sales rep use?