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Question 1

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A sales representative has a prospect who is in discussions with multiple vendors about competing products. The sales rep is concerned the prospect might not remember the valuable benefits of the so

Question 2

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Which element should a sales representative understand to determine if a sale quota is attainable?

Question 3

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A customer has questions about the features of one product they are evaluating. What is the first step the sales representative should take to address this?

Question 4

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Leadership at Universal Containers is pressuring sales representatives to maintain a healthy pipeline, Which best practice can the sales reps use to satisfy management?

Question 5

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A sales representative clarifies how a specific customer will benefit from the solution proposed. Which part of a solution unit is the sales rep using?

Question 6

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A sales representative worked with a primary account for the past year. They want to make sure they continue providing the best possible service and value to the customer. How can the sales rep com

Question 7

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A sales representative wants to interact with prospects on platforms they use regularly. Which approach should the sales rep take?

Question 8

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During a sales cycle, a sales representative may be required to handle objections from the customer to close the deal. What is an effective way to handle an objection?

Question 9

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What measure will yield the most actionable information about an organization's territory model success?

Question 10

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A sales representative is using elicitation techniques to gain a better understanding of their customer's business strategies, goals, initiatives, and challenges. What are three elicitation techniq

Question 121 - Certified Sales Representative discussion

A sales representative is having a difficult time identifying the root cause of their customer's issue. The sales rep knows they need to first acknowledge the customer's experience and perspective.

What is the recommended action the sales rep should take next?

Provide a product demo.

Show empathy.

Make recommendations.

Show Answer

asked 23/09/2024

Jordan Reid

35 questions

Your answer: A B C

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