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Question 22 - Certified Strategy Designer discussion

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Cloud Kicks learns that some website visitors, especially those who can't see high-contrast color palettes, do not convert into customers.

What should the strategy designer do to solve for this accessibility challenge'?

A.
Ideate marketing concepts to reach new audiences.
Answers
A.
Ideate marketing concepts to reach new audiences.
B.
Conduct an empathy workshop to understand the audience.
Answers
B.
Conduct an empathy workshop to understand the audience.
C.
Invite users to co-create as accessibility experts.
Answers
C.
Invite users to co-create as accessibility experts.
Suggested answer: C

Explanation:

Inviting users to co-create as accessibility experts means involving users who have accessibility needs or challenges in the design process as collaborators and consultants. This helps solve for the accessibility challenge by ensuring that the design meets the standards and expectations of the target audience.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/invite-users-to-co-create-as-accessibility-experts

asked 23/09/2024
Omar Olaya
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