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Question 120 - Certified Strategy Designer discussion

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Cloud Kicks' users demonstrated behaviors and shared quotes on their excitement to use a new offering, as well as how it would influence their purchasing habits., during feedback sessions.

What do these qualitative findings Indicate about the new offering'?

A.
Feasibility
Answers
A.
Feasibility
B.
Viability
Answers
B.
Viability
C.
Desirability
Answers
C.
Desirability
Suggested answer: C

Explanation:

These qualitative findings indicate desirability of the new offering. Desirability refers to how much customers want or need a product or service, and how it meets their expectations and emotions. It can be measured by observing customers' behaviors and reactions, such as excitement, interest, engagement, satisfaction, or recommendation.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/measure-the-success-of-the-initiative

asked 23/09/2024
Gabriel Paschoalatto
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