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Question 10 - PSM II discussion

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Your organization always stresses the importance of on-time delivery and reliability. A manager has detected that your team's progress is too slow. They feel that your team's velocity needs to be 10% higher.

The organization expects you, as the Scrum Master, to make it happen. How do you respond?

(choose the best two answers)

A.
You educate management that it is the Scrum Team's responsibility to improve their velocity. You invite management to the next Sprint Retrospective to brainstorm on how they can improve.
Answers
A.
You educate management that it is the Scrum Team's responsibility to improve their velocity. You invite management to the next Sprint Retrospective to brainstorm on how they can improve.
B.
You inform management of organizational impediments that prevent the Scrum Team from being more productive. You enlist their help to remove these impediments.
Answers
B.
You inform management of organizational impediments that prevent the Scrum Team from being more productive. You enlist their help to remove these impediments.
C.
You explain how a Scrum Team uses the velocity of a Sprint primarily to forecast work for the next Sprint, not to perfectly predict future productivity. You refer management to the Product Owner for all information concerning the progress of development.
Answers
C.
You explain how a Scrum Team uses the velocity of a Sprint primarily to forecast work for the next Sprint, not to perfectly predict future productivity. You refer management to the Product Owner for all information concerning the progress of development.
D.
You tell management that this is not your accountability in Scrum. You direct them to the Product Owner to determine whether the forecast is accurate.
Answers
D.
You tell management that this is not your accountability in Scrum. You direct them to the Product Owner to determine whether the forecast is accurate.
E.
You help management understand that it typically takes a few Sprints for a team to gradually increase the velocity up to the level expected. Meanwhile you present this to the team as a challenge and a company goal, leaving it however up to them to figure out exactly how to achieve this.
Answers
E.
You help management understand that it typically takes a few Sprints for a team to gradually increase the velocity up to the level expected. Meanwhile you present this to the team as a challenge and a company goal, leaving it however up to them to figure out exactly how to achieve this.
Suggested answer: B, C

Explanation:

B) You inform management of organizational impediments that prevent the Scrum Team from being more productive. You enlist their help to remove these impediments.

This is a good answer because it is consistent with the Scrum Master's accountability to serve the Scrum Team and the organization by identifying and addressing the factors that hinder the team's effectiveness12. By informing management of the organizational impediments, you can leverage their authority and influence to resolve them. By enlisting their help, you can also foster a collaborative and supportive relationship with them. C. You explain how a Scrum Team uses the velocity of a Sprint primarily to forecast work for the next Sprint, not to perfectly predict future productivity. You refer management to the Product Owner for all information concerning the progress of development.

This is another good answer because it is consistent with the Scrum Master's accountability to educate and coach the organization on the Scrum framework and its principles12. By explaining how velocity is used in Scrum, you can help management understand that it is not a reliable metric for measuring performance or comparing teams.By referring management to the Product Owner, you can also respect the Product Owner's accountability to manage the product backlog and communicate the value and status of the product34.

asked 23/09/2024
Lizbeth Perea Joseph
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