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Salesforce Agentforce Specialist Practice Test - Questions Answers, Page 6

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Question 51

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Universal Containers has implemented an agent that answers questions based on Knowledge articles. Which topic and Agent Action will be shown in the Agent Builder?

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Question 52

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Universal Containers is using Agentforce for Sales to find similar opportunities to help close deals faster. The team wants to understand the criteria used by the Agent to match opportunities. What is one criterion that Agentforce for Sales uses to match similar opportunities?

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Question 53

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Universal Containers needs its sales reps to be able to only execute prompt templates. What should the company use to achieve this requirement?

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Question 54

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Universal Containers implements Custom Agent Actions to enhance its customer service operations. The development team needs to understand the core components of a Custom Agent Action to ensure proper configuration and functionality. What should the development team review in the Custom Agent Action configuration to identify one of the core components of a Custom Agent Action?

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Question 55

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An Agentforce Specialist wants to troubleshoot their Agent's performance. Where should the Agentforce Specialist go to access all user interactions with the Agent, including Agent errors, incorrectly triggered actions, and incomplete plans?

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Question 56

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Which element in the Omni-Channel Flow should be used to connect the flow with the agent?

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Question 57

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What is true of Agentforce Testing Center?

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Question 58

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Universal Containers (UC) wants to enable its sales team to use AI to suggest recommended products from its catalog. Which type of prompt template should UC use?

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Question 59

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A data scientist needs to view and manage models in Einstein Studio, and also needs to create prompt templates in Prompt Builder. Which permission sets should an Agentforce Specialist assign to the data scientist?

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Question 60

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Universal Containers wants to leverage the Record Snapshots grounding feature in a prompt template. What preparations are required?

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Related questions

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Leadership needs to populate a dynamic form field with a summary or description created by a large language model (LLM) to facilitate more productive conversations with customers. Leadership also wants to keep a human in the loop to be considered in their AI strategy. Which prompt template type should the Agentforce Specialist recommend?
An Agentforce Agent has been developed with multiple topics and Agent Actions that use flows and Apex. Which options are available for deploying these to production?
Universal Containers would like to route a service agent conversation to a human agent queue. Which tool connects the service agent to the human agent queue for escalation?
What is the main benefit of using a Knowledge article in an Agentforce Data Library?
In the context of retriever and search indexes, what best describes the data preparation process in Data Cloud?