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Salesforce Certified Sales Representative Practice Test - Questions Answers, Page 4

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Question 31

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Universal Containers (UC) is starting its third fiscal quarter and wants to ensure its sales representatives' territory plans will be successful.

Which activity should UC and its sales reps review mid-year to ensure success?

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Question 32

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A sales representative plans to attend a large industry conference.

How can the sales rep ensure the largest return on investment for attending the conference?

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Question 33

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A sales representative compiled research about a prospect. The sales rep is now ready to set up an initial collaboration session with the prospect.

Which session type should the sales rep hold with the prospect?

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Question 34

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A sales representative proposes an engagement solution that works seamlessly across all media to a customer.

Which strategy supports the solution?

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Question 35

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What are the four elements of emotional intelligence?

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Question 36

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A sales representative is in the closing stages of a deal and wants to summarize the benefits their solution provides to the customer.

What should the sales rep use to build their business case?

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Question 37

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How does a sales representative determine if a customer might be a valid prospect for the product?

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Question 38

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A sales representative is aware of an upcoming end-of-contract period for a key customer.

How should the sales rep adapt their sales activities to address this change?

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Question 39

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How does understanding a customer's business strategies and goals help a sales representative scope a solution?

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Question 40

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After a sales representative presents a value proposition to customers, they raise some objections. The sales rep understands their reasoning and negative emotional reaction.

Which step should the sales rep take next to address these objections?

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Total 126 questions
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Related questions

During a sales cycle, a sales representative may be required to handle objections from the customer to close the deal. What is an effective way to handle an objection?
A sales representative delivers a proposal and checks in with the prospect on the perceived value and alignment. At which stage are they in the sales process?
A sales representative delivers a proposal and is checking in with the prospect on the perceived value and alignment. At which stage are they in the sales process?
A sales representative receives an objection and encourages the customer to elaborate on their hesitation and responses. Which type of questions are they leveraging?
How can a sales representative best identify a customer's challenges and initiatives?
A sales representative's existing customer is opening offices in new regions. What should the sales rep focus on to increase the contract value?
A sales representative wants to avoid getting a price objection during a meeting near the end of the sales cycle. Which strategy helps minimize price challenges?
A sales representative spends time building their pipeline with many opportunities. Their conversion percentage is fairly high, yet the total pipeline volume is far from their quot a. Which strategy would help the sales rep increase their pipeline health?
A customer experiences issues with a product after the sale is complete. The sales representative and service team were not able to resolve the issue. What is the best course of action in this scenario?
A sales representative recently closed a deal and wants to measure how likely the customer would be to recommend the product. Which measurement should the sales rep use?