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Salesforce Certified Sales Representative Practice Test - Questions Answers, Page 5

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Question 41

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A sales representative is assigned to high-value prospects.

What can the sales rep do to gain their interest?

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Question 42

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Which first step should a sales representative take to gain insight on potential customers?

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Question 43

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A sales representative wants to transition to a recommendation in a way that demonstrates their ability to provide a competitive solution.

What should they use?

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Question 44

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A sales representative is working to understand a prospect's pain points, desired outcomes, and emotional drivers.

In which phase of the sales process is this deal?

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Question 45

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How many days are recommended between calls when reaching out to contacts at strategic accounts?

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Question 46

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Why is collaborating with departments such as marketing and service crucial to generating a new pipeline?

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Question 47

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A sales representative is engaging in a discovery conversation with a prospect.

Which approach should the sales rep take during this conversation?

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Question 48

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A sales representative is given an objection and shows respect for the customer's opinion.

What level of listening is the sales rep leveraging?

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Question 49

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A sales team knows the importance of building an accurate forecast.

Which foundational priority should be in place to help ensure data quality across teams?

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Question 50

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How should a sales representative use a client profile during the sales process?

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Total 126 questions
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