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Which statement regarding which tools can be added as value to customer and partners is invalid?

A.

Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase

A.

Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase

Answers
B.

help manage Discounts for Quoting

B.

help manage Discounts for Quoting

Answers
C.

gain insight into new and unique business prospects for your customers and expand sales potential

C.

gain insight into new and unique business prospects for your customers and expand sales potential

Answers
D.

Trusted Data Source for Hardware Refresh and Software renewal insights

D.

Trusted Data Source for Hardware Refresh and Software renewal insights

Answers
Suggested answer: B

Explanation:

The statement that is invalid regarding which tools can be added as value to customer and partners is B. help manage Discounts for Quoting. This is because discounts are not a tool, but a pricing strategy that can be used to attract or retain customers, increase sales volume, or clear inventory. Discounts are not something that can be added as value to customer and partners, but rather something that can reduce the value or profit margin of the seller. Tools that can be added as value to customer and partners are those that can help them solve their problems, improve their performance, or enhance their experience. For example, some of the tools that Cisco offers to its customers and partners are:

Adopt on Scores: This tool provides insight into how well customers are utilizing service and software they purchase from Cisco. It helps customers measure their adoption progress, identify gaps and opportunities, and optimize their outcomes.

Trusted Data Source: This tool provides hardware refresh and software renewal insights for customers and partners. It helps them plan ahead, stay current, and reduce risks.

Business Insights: This tool provides data-driven insights into new and unique business prospects for customers and partners.It helps them discover new markets, segments, or opportunities, and expand their sales potential.

Which architecture addresses customer needs for voice, video, and data?

A.

Security

A.

Security

Answers
B.

Data Center

B.

Data Center

Answers
C.

Collaboration

C.

Collaboration

Answers
D.

Enterprise networking

D.

Enterprise networking

Answers
Suggested answer: C

Explanation:

The architecture that addresses customer needs for voice, video, and data is C. Collaboration. Collaboration is one of the four main architectures that Cisco offers to its customers and partners, along with Security, Data Center, and Enterprise Networking. Collaboration is the architecture that enables people to communicate and work together effectively across different locations, devices, and applications. It includes solutions for voice over IP (VoIP), video conferencing, unified communications, contact center, webex meetings, and more.Collaboration helps customers and partners improve productivity, efficiency, innovation, and customer satisfaction.

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