Quiz IT certification exam

Question 1

A business analyst (BA) working on a recently implemented project is approached by the sponsor to provide artifacts that can be used organization-wide for the long-term. Which of the following should the BA provide?

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Accepted Answer

Process models

Answer

High-level business requirements document

Answer

Transition requirements document

Answer

Project solution architecture

Question 2

A martial arts organization has been expanding throughout the mid-Atlantic states and has hired a business analyst (BA) to create a system that will enable the organization to manage its growing needs. The following list describes some of the operations of the martial arts organization:The martial arts organization offers a variety of seminars to trainees that span the entire spectrum of the martial arts training system. Each seminar is made up of a set of techniques.Coaches in the martial arts organization are assigned seminars to teach according to the area that they specialize in and their availability.The martial arts organization publishes and maintains a web-based calendar of the different seminars (and the assigned coaches) every quarter for the trainees to view.The seminar administrator in the martial arts organization manages the seminars (including seminar content), assigns seminars to coaches, and defines the seminar schedule.To ensure understanding of the business need, the BA has created three Unified Modelling Language (UML) diagrams, which are shown below: IIBA CBAP image Question 402 40656 09182024210130000000

IIBA CBAP image Question 402 40656 09182024210130000000

The BA is finalizing the definition of the requirements architecture by understanding how requirements relate to each other. A key component that must be apparent in all three diagrams is that none of the requirements be linked in different or conflicting ways. What relationship quality criterion does this represent?

Accepted Answer

Unambiguous

Answer

Correct

Answer

Defined

Answer

Necessary

Question 3

A martial arts organization has been expanding throughout the mid-Atlantic states and has hired a business analyst (BA) to create a system that will enable the organization to manage its growing needs. The following list describes some of the operations of the martial arts organization:The martial arts organization offers a variety of seminars to trainees that span the entire spectrum of the martial arts training system.Each seminar is made up of a set of techniques.Coaches in the martial arts organization are assigned seminars to teach according to the area that they specialize in and their availability.The martial arts organization publishes and maintains a web-based calendar of the different seminars (and the assigned coaches) every quarter for the trainees to view.The seminar administrator in the martial arts organization manages the seminars (including seminar content), assigns seminars to coaches, and defines the seminar schedule.To ensure understanding of the business need, the BA has created three Unified Modelling Language (UML) diagrams, which are shown below: IIBA CBAP image Question 403 40657 09182024210130000000

IIBA CBAP image Question 403 40657 09182024210130000000

The BA is working on the design options for the future state at the martial arts organization. There are several design elements that need to be considered for the future state. Which of the following design elements does the Activity Diagram address?

Accepted Answer

Business processes to be performed and managed

Answer

Business policies and business rules

Answer

People who operate and maintain the solution

Answer

Operational business decisions to be made

Question 4

A martial arts organization has been expanding throughout the mid-Atlantic states and has hired a business analyst (BA) to create a system that will enable the organization to manage its growing needs. The following list describes some of the operations of the martial arts organization:The martial arts organization offers a variety of seminars to trainees that span the entire spectrum of the martial arts training system.Each seminar is made up of a set of techniques.Coaches in the martial arts organization are assigned seminars to teach according to the area that they specialize in and their availability.The martial arts organization publishes and maintains a web-based calendar of the different seminars (and the assigned coaches) every quarter for the trainees to view.The seminar administrator in the martial arts organization manages the seminars (including seminar content), assigns seminars to coaches, and defines the seminar schedule.To ensure understanding of the business need, the BA has created three Unified Modelling Language (UML) diagrams, which are shown below: IIBA CBAP image Question 404 40658 09182024210130000000

IIBA CBAP image Question 404 40658 09182024210130000000

The BA is analyzing the requirements that are represented in the Class Diagram. In addition to the diagram, the BA would like to include a separate document that has the information about the data elements to ensure a common understanding of the classes' attributes. What technique is used to define the data elements?

Accepted Answer

Data Dictionary

Answer

Data Mining

Answer

Glossary

Answer

Reviews

Question 5

A martial arts organization has been expanding throughout the mid-Atlantic states and has hired a business analyst (BA) to create a system that will enable the organization to manage its growing needs. The following list describes some of the operations of the martial arts organization:The martial arts organization offers a variety of seminars to trainees that span the entire spectrum of the martial arts training system.Each seminar is made up of a set of techniques.Coaches in the martial arts organization are assigned seminars to teach according to the area that they specialize in and their availability.The martial arts organization publishes and maintains a web-based calendar of the different seminars (and the assigned coaches) every quarter for the trainees to view.strator in the martial arts organization manages the seminars (including seminar content), assigns seminars to coaches, and defines the seminar schedule.To ensure understanding of the business need, the BA has created three Unified Modelling Language (UML) diagrams, which are shown below: IIBA CBAP image Question 405 40659 09182024210130000000

IIBA CBAP image Question 405 40659 09182024210130000000

The seminar administrator reviewed these three diagrams and asked the BA to create a fourth diagram to model the various levels that a trainee goes through (e.g., while belt to yellow belt, yellow belt to green belt, etc.). What modeling technique will the BA use to create this diagram?

Accepted Answer

Organizational modelling

Answer

State modelling

Answer

Concept modelling

Answer

Decision modelling

Question 6

The performance of a newly implemented document management system is falling significantly short of the measures defined as part of the project. However, the business is recognizing some level of value from the system. The business analyst (BA) considers the only option available to the company to increase performance and determines that the cost of implementing the option is ten times higher than the expected benefits. What should the BA recommend?

Accepted Answer

Conduct elicitation

Answer

Plan stakeholder engagement

Answer

Retire the implemented solution

Answer

Continue with the implemented solution

Question 7

A very large insurer of General Liability and Property Damage insurance has an upward trend of increased claims over the past 5 years.The Risk Control Area for that company has just completed a 12 month Pilot of a new improved Risk Control Site.The purpose of the site is to help their customers manage their exposures and ideally prevent them from having claims. There were 100 customers that were part of the Pilot that represented 25 different industries. The business goals were to increase use of the site and provide tools to help customer awareness of their exposures, so that they may reduce existing exposures and ultimately reduce claims.The sites Features were as follows:Improvements to the search engine to all customers to search for articles, tools and services on the site.A checklist function that allow customer to create their own unique Checklists or utilize a sample provided by ABC company to use daily, weekly etc for an area of their facility.A promotion feature - where Risk preventing Articles, and tools on the site are marketed toward a customer.A profile section allowing for Customer Name, Address and contact Phone number.After the 12 months pilot, the business sponsor received an assessment of what was working and what was not. The Assessment of the pilot revealed overall site activity had significantly increased, however only 5% of the time the promotions were viewed. And the most shocking was that total claims increased by nearly 20% for these 100 customers during the pilot period. The business sponsor was perplexed as he had an expectation of reduced claims and at least for 30%viewing of promotions since the project team had spend a lot of careful time and effort on this feature. A BA was assigned to do further analysis regarding the low use of the promotions and why claims were not being reduced.Regarding the use of promotion the BA looked into other similar companies to see what they did differently to get their customer to look at their promotions. The BA found that similar companies had promotions that targeted the industry the customer was in so it was more relevant to them and they were more interested to view the promotion. In addition the BA sent out survey to all 100 pilot customers asking probing questions about what they thought of the site and if they felt it had decreased their exposure to risk sufficiently. The Survey responses came back with raving positive comments and providing examples of how the site had been helping in the reduction of claims from the customer's perspective. In addition the survey also revealed insight that the customers found the promotion often irrelevant to their industry.The BA asked for a dump of all documentation of the 100 claims that were filed over the 12 month pilot period. The BA found the nearly 90% of the claim field were all in one region of the country and were all for property damage related to several severe winter storms in the region and the claims were nearly all unavoidable by the customers. The BA brought all this analysis back to the business sponsor and made the recommendation to the business sponsor to require the customer to select 1 of 25 industries in their profile. This would in turn allow for the ability to show industry specific promotions and promote search results relative to a customer's industry to be stored at the top giving the customer a more personalized experience.What type of recommendation has the BA made to the business sponsor?

Accepted Answer

Reduce complexity of interfaces

Answer

Identify additional capabilities

Answer

Perform organizational change.

Answer

Retire the solution

Question 8

A very large insurer of General Liability and Property Damage insurance has an upward trend of increased claims over the past 5 years.The Risk Control Area for that company has just completed a 12 month Pilot of a new improved Risk Control Site.The purpose of the site is to help their customers manage their exposures and ideally prevent them from having claims. There were 100 customers that were part of the Pilot that represented 25 different industries. The business goals were to increase use of the site and provide tools to help customer awareness of their exposures, so that they may reduce existing exposures and ultimately reduce claims.The sites Features were as follows:Improvements to the search engine to all customers to search for articles, tools and services on the site.A checklist function that allow customer to create their own unique Checklists or utilize a sample provided by ABC company to use daily, weekly etc for an area of their facility.A promotion feature - where Risk preventing Articles, and tools on the site are marketed toward a customer.A profile section allowing for Customer Name, Address and contact Phone number.After the 12 months pilot, the business sponsor received an assessment of what was working and what was not. The Assessment of the pilot revealed overall site activity had significantly increased, however only 5% of the time the promotions were viewed. And the most shocking was that total claims increased by nearly 20% for these 100 customers during the pilot period. The business sponsor was perplexed as he had an expectation of reduced claims and at least for 30%viewing of promotions since the project team had spend a lot of careful time and effort on this feature. A BA was assigned to do further analysis regarding the low use of the promotions and why claims were not being reduced.Regarding the use of promotion the BA looked into other similar companies to see what they did differently to get their customer to look at their promotions. The BA found that similar companies had promotions that targeted the industry the customer was in so it was more relevant to them and they were more interested to view the promotion. In addition the BA sent out survey to all 100 pilot customers asking probing questions about what they thought of the site and if they felt it had decreased their exposure to risk sufficiently. The Survey responses came back with raving positive comments and providing examples of how the site had been helping in the reduction of claims from the customer's perspective. In addition the survey also revealed insight that the customers found the promotion often irrelevant to their industry.The BA asked for a dump of all documentation of the 100 claims that were filed over the 12 month pilot period. The BA found the nearly 90% of the claim field were all in one region of the country and were all for property damage related to several severe winter storms in the region and the claims were nearly all unavoidable by the customers. The BA brought all this analysis back to the business sponsor and made the recommendation to the business sponsor to require the customer to select 1 of 25 industries in their profile. This would in turn allow for the ability to show industry specific promotions and promote search results relative to a customer's industry to be stored at the top giving the customer a more personalized experience.What technique was the BA using to understand why the promotions were not being viewed?

Accepted Answer

Data mining

Answer

Use cases and scenarios

Answer

Benchmarking and market analysis

Answer

Observation

Question 9

A very large insurer of General Liability and Property Damage insurance has an upward trend of increased claims over the past 5 years.The Risk Control Area for that company has just completed a 12 month Pilot of a new improved Risk Control Site.The purpose of the site is to help their customers manage their exposures and ideally prevent them from having claims. There were 100 customers that were part of the Pilot that represented 25 different industries. The business goals were to increase use of the site and provide tools to help customer awareness of their exposures, so that they may reduce existing exposures and ultimately reduce claims.The sites Features were as follows:Improvements to the search engine to all customers to search for articles, tools and services on the site.A checklist function that allow customer to create their own unique Checklists or utilize a sample provided by ABC company to use daily, weekly etc for an area of their facility.A promotion feature - where Risk preventing Articles, and tools on the site are marketed toward a customer.A profile section allowing for Customer Name, Address and contact Phone number.After the 12 months pilot, the business sponsor received an assessment of what was working and what was not. The Assessment of the pilot revealed overall site activity had significantly increased, however only 5% of the time the promotions were viewed. And the most shocking was that total claims increased by nearly 20% for these 100 customers during the pilot period. The business sponsor was perplexed as he had an expectation of reduced claims and at least for 30%viewing of promotions since the project team had spend a lot of careful time and effort on this feature. A BA was assigned to do further analysis regarding the low use of the promotions and why claims were not being reduced.Regarding the use of promotion the BA looked into other similar companies to see what they did differently to get their customer to look at their promotions. The BA found that similar companies had promotions that targeted the industry the customer was in so it was more relevant to them and they were more interested to view the promotion. In addition the BA sent out survey to all 100 pilot customers asking probing questions about what they thought of the site and if they felt it had decreased their exposure to risk sufficiently. The Survey responses came back with raving positive comments and providing examples of how the site had been helping in the reduction of claims from the customer's perspective. In addition the survey also revealed insight that the customers found the promotion often irrelevant to their industry.The BA asked for a dump of all documentation of the 100 claims that were filed over the 12 month pilot period. The BA found the nearly 90% of the claim field were all in one region of the country and were all for property damage related to several severe winter storms in the region and the claims were nearly all unavoidable by the customers. The BA brought all this analysis back to the business sponsor and made the recommendation to the business sponsor to require the customer to select 1 of 25 industries in their profile. This would in turn allow for the ability to show industry specific promotions and promote search results relative to a customer's industry to be stored at the top giving the customer a more personalized experience.What technique led the BA to the source of the increase in claims?

Accepted Answer

Document analysis

Answer

Survey

Answer

Decision modelling

Answer

Data mining

Question 10

A very large insurer of General Liability and Property Damage insurance has an upward trend of increased claims over the past 5 years.The Risk Control Area for that company has just completed a 12 month Pilot of a new improved Risk Control Site.The purpose of the site is to help their customers manage their exposures and ideally prevent them from having claims. There were 100 customers that were part of the Pilot that represented 25 different industries. The business goals were to increase use of the site and provide tools to help customer awareness of their exposures, so that they may reduce existing exposures and ultimately reduce claims.The sites Features were as follows:Improvements to the search engine to all customers to search for articles, tools and services on the site.A checklist function that allow customer to create their own unique Checklists or utilize a sample provided by ABC company to use daily, weekly etc for an area of their facility.A promotion feature - where Risk preventing Articles, and tools on the site are marketed toward a customer.A profile section allowing for Customer Name, Address and contact Phone number.After the 12 months pilot, the business sponsor received an assessment of what was working and what was not. The Assessment of the pilot revealed overall site activity had significantly increased, however only 5% of the time the promotions were viewed. And the most shocking was that total claims increased by nearly 20% for these 100 customers during the pilot period. The business sponsor was perplexed as he had an expectation of reduced claims and at least for 30%viewing of promotions since the project team had spend a lot of careful time and effort on this feature. A BA was assigned to do further analysis regarding the low use of the promotions and why claims were not being reduced.Regarding the use of promotion the BA looked into other similar companies to see what they did differently to get their customer to look at their promotions. The BA found that similar companies had promotions that targeted the industry the customer was in so it was more relevant to them and they were more interested to view the promotion. In addition the BA sent out survey to all 100 pilot customers asking probing questions about what they thought of the site and if they felt it had decreased their exposure to risk sufficiently. The Survey responses came back with raving positive comments and providing examples of how the site had been helping in the reduction of claims from the customer's perspective. In addition the survey also revealed insight that the customers found the promotion often irrelevant to their industry.The BA asked for a dump of all documentation of the 100 claims that were filed over the 12 month pilot period. The BA found the nearly 90% of the claim field were all in one region of the country and were all for property damage related to several severe winter storms in the region and the claims were nearly all unavoidable by the customers. The BA brought all this analysis back to the business sponsor and made the recommendation to the business sponsor to require the customer to select 1 of 25 industries in their profile. This would in turn allow for the ability to show industry specific promotions and promote search results relative to a customer's industry to be stored at the top giving the customer a more personalized experience.What was the business sponsor looking to validate about the use of promotions?

Accepted Answer

Accuracy

Answer

Performance Variance

Answer

Risks

Answer

Market Trends

Question 11

An insurance company wants to implement a business intelligence solution to consolidate data from various different internal systems to provide a better understanding of their customer base.A business analyst (BA) is engaged to put together a tender (bid) to be sent to various business intelligence providers and implementation partners. Among other information, the business analyst requests the following:Licensing costs for Year 0 based on meeting 1 Central Processing Unit (CPU) licenseLicensing costs for specific user types such as Report Creators. Online Analytical Processing (OLAP) users and Power uses Predicted licensing costs for renewing in Years 1 ad 2Full implementation costsAfter reviewing the received vendor responses the project team shortlists the candidates to 3 and the BA structures the received information as follows: IIBA CBAP image Question 411 40665 09182024210130000000

IIBA CBAP image Question 411 40665 09182024210130000000

The BA also conducts a sensitivity analysis to compare the expected costs should the company's needs grow based on the following information:Scenario 1: Ten extra report creator, 1 extra OLAP user and 1 extra power user licenses and 2 extra CPU licensesScenario 2: Twenty five extra report creator, 1 extra OLAP user and 1 extra power user licenses and 3 extra CPU licenses IIBA CBAP image Question 411 40665 09182024210130000000

What is the time difference in days between the shortest and longest implementation?

Accepted Answer

51

Answer

39

Answer

60

Answer

19

Question 12

An insurance company wants to implement a business intelligence solution to consolidate data from various different internal systems to provide a better understanding of their customer base.A business analyst (BA) is engaged to put together a tender (bid) to be sent to various business intelligence providers and implementation partners. Among other information, the business analyst requests the following:Licensing costs for Year 0 based on meeting 1 Central Processing Unit (CPU) licenseLicensing costs for specific user types such as Report Creators. Online Analytical Processing (OLAP) users and Power uses Predicted licensing costs for renewing in Years 1 ad 2Full implementation costsAfter reviewing the received vendor responses the project team shortlists the candidates to 3 and the BA structures the received information as follows: IIBA CBAP image Question 412 40666 09182024210130000000

IIBA CBAP image Question 412 40666 09182024210130000000

The BA also conducts a sensitivity analysis to compare the expected costs should the company's needs grow based on the following information:Scenario 1: Ten extra report creator, 1 extra OLAP user and 1 extra power user licenses and 2 extra CPU licensesScenario 2: Twenty five extra report creator, 1 extra OLAP user and 1 extra power user licenses and 3 extra CPU licenses IIBA CBAP image Question 412 40666 09182024210130000000

What is the increased cost in Scenario 2 for Company C?

Accepted Answer

$695,448

Answer

$453,635

Answer

$653,934

Answer

$207,790

Question 13

An insurance company wants to implement a business intelligence solution to consolidate data from various different internal systems to provide a better understanding of their customer base.A business analyst (BA) is engaged to put together a tender (bid) to be sent to various business intelligence providers and implementation partners. Among other information, the business analyst requests the following:Licensing costs for Year 0 based on meeting 1 Central Processing Unit (CPU) licenseLicensing costs for specific user types such as Report Creators. Online Analytical Processing (OLAP) users and Power uses Predicted licensing costs for renewing in Years 1 ad 2Full implementation costsAfter reviewing the received vendor responses the project team shortlists the candidates to 3 and the BA structures the received information as follows: IIBA CBAP image Question 413 40667 09182024210130000000

IIBA CBAP image Question 413 40667 09182024210130000000

The BA also conducts a sensitivity analysis to compare the expected costs should the company's needs grow based on the following information:Scenario 1: Ten extra report creator, 1 extra OLAP user and 1 extra power user licenses and 2 extra CPU licensesScenario 2: Twenty five extra report creator, 1 extra OLAP user and 1 extra power user licenses and 3 extra CPU licenses IIBA CBAP image Question 413 40667 09182024210130000000

The insurance company has a maximum budget of $810,000 for the entire implementation and operation over the first three years. Which vendor or vendors meet that criteria?

Accepted Answer

Both companies B and C

Answer

Company A

Answer

Company B

Answer

Both companies A and C

Question 14

An organization is trying to streamline its current processes to improve performance and reduce costs. A business analyst (BA) conducted a process improvement workshop and identified the following issues as the top three items to be addressed:

Accepted Answer

Training consists of a new team member shadowing a seasoned team member. There are not written training materials for formal training sources therefore training is inconsistent and not meeting the needs of the organization.The BA learns that formal training programs are not often devised for teams as small and diverse as this team, but still believes it is a viable solution to the training need. What type of analysis would help the BA gain approval to proceed with creating this type of training program for this team?

Answer

There are multiple teams to define systems, functionality, and content. In many instances multiple teams are defining the same functionalities while other functionalities are not being defined at all, leading to unclear understanding ofbusiness requirements.

Answer

Product specification forms are published each year. A comparison tool is used to evaluate specification between yearly releases, but does not adequately identify changes between versions and needs to be improved.

Answer

Business Capabilities

Answer

Cost Benefit

Answer

Decision

Answer

Process

Question 15

An organization is trying to streamline its current processes to improve performance and reduce costs. A business analyst (BA) conducted a process improvement workshop and identified the following issues as the top three items to be addressed:

Accepted Answer

There are multiple teams to define systems, functionality, and content. In many instances multiple teams are defining the same functionalities while other functionalities are not being defined at all, leading to unclear understanding ofbusiness requirements.

Answer

Product specification forms are published each year. A comparison tool is used to evaluate specification between yearly releases, but does not adequately identify changes between versions and needs to be improved.

Answer

Training consists of a new team member shadowing a seasoned team member. There are not written training materials for formal training sources therefore training is inconsistent and not meeting the needs of the organization.What analysis approach must the BA use to determine changes required to address the training needs?

Answer

Future state

Answer

Decision

Answer

Market

Answer

Root cause

Question 16

An organization is trying to streamline its current processes to improve performance and reduce costs. A business analyst (BA) conducted a process improvement workshop and identified the following issues as the top three items to be addressed:

Accepted Answer

Product specification forms are published each year. A comparison tool is used to evaluate specification between yearly releases, but does not adequately identify changes between versions and needs to be improved.

Answer

There are multiple teams to define systems, functionality, and content. In many instances multiple teams are defining the same functionalities while other functionalities are not being defined at all, leading to unclear understanding ofbusiness requirements.

Answer

Training consists of a new team member shadowing a seasoned team member. There are not written training materials for formal training sources therefore training is inconsistent and not meeting the needs of the organization.What approach would help the BA to understand the functionality definition issues?

Answer

Business Analysis Communication Plan

Answer

Business Analysis Performance Assessment

Answer

Risk Register

Answer

Requirements Traceability Repository

Question 17

An organization is trying to streamline its current processes to improve performance and reduce costs. A business analyst (BA) conducted a process improvement workshop and identified the following issues as the top three items to be addressed:

Accepted Answer

Product specification forms are published each year. A comparison tool is used to evaluate specification between yearly releases, but does not adequately identify changes between versions and needs to be improved.

Answer

There are multiple teams to define systems, functionality, and content. In many instances multiple teams are defining the same functionalities while other functionalities are not being defined at all, leading to unclear understanding ofbusiness requirements.

Answer

Training consists of a new team member shadowing a seasoned team member. There are not written training materials for formal training sources therefore training is inconsistent and not meeting the needs of the organization.Which stakeholders would the BA interview to determine the changes needed to the comparison tool?

Answer

Implementation Subject Matter Expert and Tester

Answer

Project Manager and Project Sponsor

Answer

Regulator and Operational Support Manager

Answer

Domain Subject Matter Expert and End User

Question 18

<img alt="IIBA CBAP image Question 418 40672 09182024210130000000"   width="623" height="218" src="https://examgecko.com/getfile/7699660e-3579-49c0-be6b-48f73444e0f0">The table illustrates the statement of cash flows for a courier company for the last fiscal year.Due to aggressive market competition, the management of the company performed a strategy review and based on their findings and the current market conditions they came up with strategic and tactical changes in order to keep a competitive market position.In order to strengthen customer retention strategies through a new competitive advantage, the company is considering implementing a live parcel tracking system. The added value will be that the customers may determine the exact location of the parcel whether it is in a warehouse, crossing the ocean through an overseas ship, or travelling in a delivery truck at any time. The system tracks the location of the parcel by tracking the vehicle in which it is contained. However, for a group of old delivery trucks, it was noticed that the engine sound and vibration disturbed the tracking signal and caused interruptions. Therefore, the tracking does not perform accurately on these vehicles. Although the majority of management would like to sell these vehicles and replace them with newer ones, the Chief Financial Officer (CFO) was strongly against that approach. The CFO argued that instead of hanging tracking devices on the trucks' body, they can have the truck drivers manually send the truck location from a hand held mobile device every 30 minutes.The company has a total of 134 old delivery trucks that have been in service for 10 years. Each vehicle was bought at a price of $22,000. Depreciation is done using a straight line basis and it is estimated that the vehicle depreciates at $1000 per year. The estimated salvage value per vehicle is about $3,000.Another area of tactical improvement for the courier company is pricing. The management strongly believes that they can start a price war with the most aggressive competitor. Management thinks, with their variable cost of $4 per parcel and fixed cost of $6 per parcel, they can win the market. However, after implementing the tracking solution, fixed cost will jump to $8 per parcel which made management reconsider their options. The competitor has variable costs of $5 per parcel and fixed costs o $7 per parcel.The CFO's resistance to replacing the older vehicles represents which type of cost?

Accepted Answer

Opportunity

Answer

Sunk

Answer

Maintenance

Answer

Operating

Question 19

<img alt="IIBA CBAP image Question 419 40673 09182024210130000000"   width="647" height="226" src="https://examgecko.com/getfile/1eccae46-d489-4f08-85f3-0ac7c96fcfed">The table illustrates the statement of cash flows for a courier company for the last fiscal year.Due to aggressive market competition, the management of the company performed a strategy review and based on their findings and the current market conditions they came up with strategic and tactical changes in order to keep a competitive market position.In order to strengthen customer retention strategies through a new competitive advantage, the company is considering implementing a live parcel tracking system. The added value will be that the customers may determine the exact location of the parcel whether it is in a warehouse, crossing the ocean through an overseas ship, or travelling in a delivery truck at any time. The system tracks the location of the parcel by tracking the vehicle in which it is contained. However, for a group of old delivery trucks, it was noticed that the engine sound and vibration disturbed the tracking signal and caused interruptions. Therefore, the tracking does not perform accurately on these vehicles. Although the majority of management would like to sell these vehicles and replace them with newer ones, the Chief Financial Officer (CFO) was strongly against that approach. The CFO argued that instead of hanging tracking devices on the trucks' body, they can have the truck drivers manually send the truck location from a hand held mobile device every 30 minutes.The company has a total of 134 old delivery trucks that have been in service for 10 years. Each vehicle was bought at a price of $22,000. Depreciation is done using a straight line basis and it is estimated that the vehicle depreciates at $1000 per year. The estimated salvage value per vehicle is about $3,000.Another area of tactical improvement for the courier company is pricing. The management strongly believes that they can start a price war with the most aggressive competitor. Management thinks, with their variable cost of $4 per parcel and fixed cost of $6 per parcel, they can win the market. However, after implementing the tracking solution, fixed cost will jump to $8 per parcel which made management reconsider their options. The competitor has variable costs of $5 per parcel and fixed costs o $7 per parcel.What could the business analyst (BA) do to gain consensus between the CFO and other Management?

Accepted Answer

Calculate the costs incurred by each option

Answer

Recommend and present a completely new option

Answer

Estimate the potential value delivered by each option

Answer

Compare each option against an industry benchmark

Question 20

<img alt="IIBA CBAP image Question 420 40674 09182024210130000000"   width="647" height="226" src="https://examgecko.com/getfile/e887f165-ef6d-438b-a5ca-86c4d6f4b784">The table illustrates the statement of cash flows for a courier company for the last fiscal year.Due to aggressive market competition, the management of the company performed a strategy review and based on their findings and the current market conditions they came up with strategic and tactical changes in order to keep a competitive market position.In order to strengthen customer retention strategies through a new competitive advantage, the company is considering implementing a live parcel tracking system. The added value will be that the customers may determine the exact location of the parcel whether it is in a warehouse, crossing the ocean through an overseas ship, or travelling in a delivery truck at any time. The system tracks the location of the parcel by tracking the vehicle in which it is contained. However, for a group of old delivery trucks, it was noticed that the engine sound and vibration disturbed the tracking signal and caused interruptions. Therefore, the tracking does not perform accurately on these vehicles. Although the majority of management would like to sell these vehicles and replace them with newer ones, the Chief Financial Officer (CFO) was strongly against that approach. The CFO argued that instead of hanging tracking devices on the trucks' body, they can have the truck drivers manually send the truck location from a hand held mobile device every 30 minutes.The company has a total of 134 old delivery trucks that have been in service for 10 years. Each vehicle was bought at a price of $22,000. Depreciation is done using a straight line basis and it is estimated that the vehicle depreciates at $1000 per year. The estimated salvage value per vehicle is about $3,000.Another area of tactical improvement for the courier company is pricing. The management strongly believes that they can start a price war with the most aggressive competitor. Management thinks, with their variable cost of $4 per parcel and fixed cost of $6 per parcel, they can win the market. However, after implementing the tracking solution, fixed cost will jump to $8 per parcel which made management reconsider their options. The competitor has variable costs of $5 per parcel and fixed costs o $7 per parcel.In order to align with the added value required from the parcel tracking solution that would be an important requirements' category for the BA to give more focus?

Accepted Answer

Stakeholder

Answer

Transition

Answer

Process

Answer

Non functional

Question 21

A non-profit utility company has 900 employees, a majority of whom are hourly employees and must track their time using a paper-based process. A few years ago the Director of Human Resources purchased a software system to eliminate the current paper-based time reporting process. No requirements specific to the utility company were defined prior to the purchase. A team was formed to implement the software. During implementation process, the team discovered the software lacked functionality and was not robust enough to support the general ledger requirements. The company stopped the effort and incurred a $500,000USD loss on the cost of the software.This year, the Director of Finance requested that a team investigate the current paper-based time reporting process and recommend solutions. The Director of Finance feels that the Director of Human Resources must be involved as a critical stakeholder. The Director of Human Resources is still bitter about the last effort because the process 'stopped'.During a design review meeting to discuss the future state, all stakeholders are in agreement except the Director of Human Resources. Who makes the final decision?

Accepted Answer

Those identified in the governance approach

Answer

All stakeholders must be in complete agreement

Answer

The sponsor

Answer

The BA

Question 22

A non-profit utility company has 900 employees, a majority of whom are hourly employees and must track their time using a paper-based process. A few years ago the Director of Human Resources purchased a software system to eliminate the current paper-based time reporting process. No requirements specific to the utility company were defined prior to the purchase. A team was formed to implement the software. During implementation process, the team discovered the software lacked functionality and was not robust enough to support the general ledger requirements. The company stopped the effort and incurred a $500,000USD loss on the cost of the software.This year, the Director of Finance requested that a team investigate the current paper-based time reporting process and recommend solutions. The Director of Finance feels that the Director of Human Resources must be involved as a critical stakeholder. The Director of Human Resources is still bitter about the last effort because the process 'stopped'.During a brainstorming session on improvement opportunities, the Director of Human Resources repeatedly interrupts the group and states why the proposed ideas will not work. Which approach should the business analyst (BA) take to refocus the group?

Accepted Answer

Ask the Director of Human Resources to observe in

Answer

Reschedule the session without the Director of Human Resources

Answer

Pause the activity and reiterate the rules to the entire group

Answer

Continue the activity with the group and provide a report

Question 23

A non-profit utility company has 900 employees, a majority of whom are hourly employees and must track their time using a paper-based process. A few years ago the Director of Human Resources purchased a software system to eliminate the current paper-based time reporting process. No requirements specific to the utility company were defined prior to the purchase. A team was formed to implement the software. During implementation process, the team discovered the software lacked functionality and was not robust enough to support the general ledger requirements. The company stopped the effort and incurred a $500,000USD loss on the cost of the software.This year, the Director of Finance requested that a team investigate the current paper-based time reporting process and recommend solutions. The Director of Finance feels that the Director of Human Resources must be involved as a critical stakeholder. The Director of Human Resources is still bitter about the last effort because the process 'stopped'.Which of the following is included in performing a stakeholder analysis?

Accepted Answer

Compare the expertise of the Director of Human Resources to other stakeholders

Answer

Recommend excluding the Director of Human Resources as a stakeholder

Answer

Implement all of the Director of Human Resources suggestions to relieve tension

Answer

Develop a risk plan to anticipate negative behavior from the Director of Human Resources

Question 24

A company with a big information technology (IT) department has hired a lead business analyst (BA) to enhance its business analysis practices. The lead BA discovers that sponsors are not satisfied with project outcomes. Developers complain about incomplete, ambiguous, and changing requirements. All stakeholders, including project managers, are blaming long cycles of analysis for the delays. The business analysts, in turn, feel overwhelmed with the number of projects and frustrated by the lack of collaboration from reviewers of their deliverables. All of the evidence is anecdotal and none of the groups could strongly substantiate their options.What should the lead BA implement to identify areas of improvement?

Accepted Answer

Workload plans of the BA

Answer

A BA time tracking system

Answer

Templates for BAs to use

Answer

Key performance measures

Question 25

A company with a big information technology (IT) department has hired a lead business analyst (BA) to enhance its business analysis practices. The lead BA discovers that sponsors are not satisfied with project outcomes. Developers complain about incomplete, ambiguous, and changing requirements. All stakeholders, including project managers, are blaming long cycles of analysis for the delays. The business analysts, in turn, feel overwhelmed with the number of projects and frustrated by the lack of collaboration from reviewers of their deliverables. All of the evidence is anecdotal and none of the groups could strongly substantiate their options.The lead BA wants the BAs to report anticipated and actual completion dates for their deliverables, as well as the time spent on planned and unplanned activities.What is the lead BA trying to do by analyzing the results of such measurements?

Accepted Answer

Ensure even workloads of the BA

Answer

Establish an equitable compensation system

Answer

Identify typical missing or wasteful activities

Answer

Motivate the BA to work better

Question 26

A company with a big information technology (IT) department has hired a lead business analyst (BA) to enhance its business analysis practices. The lead BA discovers that sponsors are not satisfied with project outcomes. Developers complain about incomplete, ambiguous, and changing requirements. All stakeholders, including project managers, are blaming long cycles of analysis for the delays. The business analysts, in turn, feel overwhelmed with the number of projects and frustrated by the lack of collaboration from reviewers of their deliverables. All of the evidence is anecdotal and none of the groups could strongly substantiate their options.Even after dozens of reviews, some stakeholders refuse to sign off on the requirements specification documents because of a few questionable requirements.This puts the projects at risk and creates tension between the participants. What should the lead BA do first?

Accepted Answer

Track approvals at the level of individual requirements

Answer

Set limits on duration of sign-offs and the number of reviews

Answer

Escalate the problem to the executive management

Answer

Offer the stakeholders incentives to sign off documents sooner

Question 27

A large insurance company wants to buy a new claims processing system or upgrade one of its two existing systems. Each year the claims department is given a $3,5 million budget to spend. Time is of the essence since there are some regulatory changes that will be coming the following year that will require several features that currently neither one of the two claims systems currently support.There are eight stakeholders involved in this initiative. There are local to where the claim systems are managed, while five are located across the country. The business analyst (BA) struggled to get all stakeholders to agree on the desired features but ultimately got agreement on ten identified key features for the new claims systems. The BA was able to build a current state and future state process model which included all ten key features.System A processes 75% of the company's claims. It is 5 years old and the claim processors love it because it is easy to use. However it must go offline for two hours each day. The code is very modular so it does have flexibility to be modified. To upgrade system A to have all ten features it would cost %5 million. SystemA would be at capacity if it were to process all of the company's claims.System B processes 25% of the company's claims. It is an older mainframe system, but rarely goes offline. It could easily handle double the number of claims that system A processes. However, it has a lot of legacy code and would cost $6 million to upgrade.Both systems have some of the ten desired key features. But neither system has all ten. The cost to buy a new system would be $7 million.Below is the estimated cost for each feature in priority order.<img alt="IIBA CBAP image Question 427 40681 09182024210130000000"   width="647" height="182" src="https://examgecko.com/getfile/87710165-35e1-4214-9bed-64fbee162445">During elicitation the BA must understand the non-functional requirements. What non-functional requirements does System B support over System A?

Accepted Answer

Usability

Answer

Compatibility

Answer

Scalability

Answer

Compliance

Question 28

A large insurance company wants to buy a new claims processing system or upgrade one of its two existing systems. Each year the claims department is given a $3,5 million budget to spend. Time is of the essence since there are some regulatory changes that will be coming the following year that will require several features that currently neither one of the two claims systems currently support.There are eight stakeholders involved in this initiative. There are local to where the claim systems are managed, while five are located across the country. The business analyst (BA) struggled to get all stakeholders to agree on the desired features but ultimately got agreement on ten identified key features for the new claims systems. The BA was able to build a current state and future state process model which included all ten key features.System A processes 75% of the company's claims. It is 5 years old and the claim processors love it because it is easy to use. However it must go offline for two hours each day. The code is very modular so it does have flexibility to be modified. To upgrade system A to have all ten features it would cost %5 million. SystemA would be at capacity if it were to process all of the company's claims.System B processes 25% of the company's claims. It is an older mainframe system, but rarely goes offline. It could easily handle double the number of claims that system A processes. However, it has a lot of legacy code and would cost $6 million to upgrade.Both systems have some of the ten desired key features. But neither system has all ten. The cost to buy a new system would be $7 million.Below is the estimated cost for each feature in priority order.<img alt="IIBA CBAP image Question 428 40682 09182024210130000000"   width="647" height="182" src="https://examgecko.com/getfile/783e4932-90fb-48d1-9951-da06c28ce4d8">If the budget for the initiative was firm, what is a feasible solution to make sure the project stays within budget?

Accepted Answer

Upgrade system B with the first 8 features

Answer

Buy the new system with only the first 5 features

Answer

Upgrade system A with the first 8 features

Answer

Buy the new system with only the first 7 features

Question 29

A large insurance company wants to buy a new claims processing system or upgrade one of its two existing systems. Each year the claims department is given a $3,5 million budget to spend. Time is of the essence since there are some regulatory changes that will be coming the following year that will require several features that currently neither one of the two claims systems currently support.There are eight stakeholders involved in this initiative. There are local to where the claim systems are managed, while five are located across the country. The business analyst (BA) struggled to get all stakeholders to agree on the desired features but ultimately got agreement on ten identified key features for the new claims systems. The BA was able to build a current state and future state process model which included all ten key features.System A processes 75% of the company's claims. It is 5 years old and the claim processors love it because it is easy to use. However it must go offline for two hours each day. The code is very modular so it does have flexibility to be modified. To upgrade system A to have all ten features it would cost %5 million. SystemA would be at capacity if it were to process all of the company's claims.System B processes 25% of the company's claims. It is an older mainframe system, but rarely goes offline. It could easily handle double the number of claims that system A processes. However, it has a lot of legacy code and would cost $6 million to upgrade.Both systems have some of the ten desired key features. But neither system has all ten. The cost to buy a new system would be $7 million.Below is the estimated cost for each feature in priority order.<img alt="IIBA CBAP image Question 429 40683 09182024210130000000"   width="647" height="182" src="https://examgecko.com/getfile/a2cece28-9c99-42fb-8b02-480d1c709b65">What kind of analysis must the BA do to determine if one of the systems is better suited to be modified and upgraded?

Accepted Answer

Risk Analysis

Answer

Stakeholder Analysis

Answer

Decision Analysis

Answer

Process Analysis

Question 30

A large insurance company wants to buy a new claims processing system or upgrade one of its two existing systems. Each year the claims department is given a $3,5 million budget to spend. Time is of the essence since there are some regulatory changes that will be coming the following year that will require several features that currently neither one of the two claims systems currently support.There are eight stakeholders involved in this initiative. There are local to where the claim systems are managed, while five are located across the country. The business analyst (BA) struggled to get all stakeholders to agree on the desired features but ultimately got agreement on ten identified key features for the new claims systems. The BA was able to build a current state and future state process model which included all ten key features.System A processes 75% of the company's claims. It is 5 years old and the claim processors love it because it is easy to use. However it must go offline for two hours each day. The code is very modular so it does have flexibility to be modified. To upgrade system A to have all ten features it would cost %5 million. SystemA would be at capacity if it were to process all of the company's claims.System B processes 25% of the company's claims. It is an older mainframe system, but rarely goes offline. It could easily handle double the number of claims that system A processes. However, it has a lot of legacy code and would cost $6 million to upgrade.Both systems have some of the ten desired key features. But neither system has all ten. The cost to buy a new system would be $7 million.Below is the estimated cost for each feature in priority order.<img alt="IIBA CBAP image Question 430 40684 09182024210130000000"   width="647" height="182" src="https://examgecko.com/getfile/05cd8a5a-def2-4169-9b1d-a93a0af41c80">If System A is unanimously selected to be the system for upgrade but the technical lead says that System A will have to be taken offline for 3 months, what kind of strategy should the project team develop while System A is offline?

Accepted Answer

Change

Answer

Competitive

Answer

Organizational

Answer

Stakeholder

Question 31

A health insurance provider undertakes enhancements to its mobile application platform and finalizes the following capabilities as part of the scope of the next release:

Accepted Answer

Ability to integrate online maps and global positioning system (GPS) technology with the mobile application in real time to display location of service providers in the subscriber's vicinity that participate in the subscriber's plan network. II. Ability for the subscriber to lookup the service providers by specifying either a postal code or a search area radius in miles. III. Ability for the subscriber to initiate the download of fee information for one or more service providers in a single request.Through requirements workshops the business analyst elicits the following detailed business requirements:

Answer

The company's mobile application platform must support real time integration with the following third party systems:A ) GPS SystemB ) Postal Code Validation

Answer

The service providers available for selection must participate in the subscriber's medical plan network as of the current system date.

Answer

The map display shall highlight the boundary of the search area with a dotted yellow line.

Answer

The extent and shape of the search area shall be determined based on one of the following user choices:A ) Postal code - Subscriber location acquired from GPS shall be used to determine and populate the related postal code as the default postal code with options for the user to change the postal code.B ) Radius for the search area around the subscriber's location, that will have default value of 5 miles. The radius can be changed by the subscriber with a maximum range of 50 miles.

Answer

Subscriber shall be able to select one of the options above and supply corresponding input.

Answer

System shall validate the user input and display appropriate error messages if invalid.

Answer

Based on the inputs and the plan of the subscriber, the system shall retrieve information for the participating service providers that are located within the designated search area.

Answer

System shall display a map including visual markers to indicate locations of the service providers in the top half of the device screen and a list of the same service providers in the bottom half of the device screen.

Answer

The list of service providers shall include the Name, Phone Number and Street Address.10. If the subscriber specified the radius or retained the default postal code for the search area, the list shall additionally include the approximate driving distance in miles from the subscriber's last registered location and the list shall besorted in the ascending order of the driving distance.11. The subscriber shall be able to select a service provider either from the list or from the map and download a document that contains the name, contact telephone, email address, fax number and the fee schedule for the covered servicesapplicable to the subscriber's plan.What is the appropriate model type to assist the stakeholders in testing the performance and visual aspects of requirements 3 through 11?

Answer

Functional Prototype

Answer

Concept Model

Answer

Process Model

Answer

Usability Prototype

Question 32

A health insurance provider undertakes enhancements to its mobile application platform and finalizes the following capabilities as part of the scope of the next release:

Accepted Answer

The service providers available for selection must participate in the subscriber's medical plan network as of the current system date.

Answer

Ability to integrate online maps and global positioning system (GPS) technology with the mobile application in real time to display location of service providers in the subscriber's vicinity that participate in the subscriber's plan network. II. Ability for the subscriber to lookup the service providers by specifying either a postal code or a search area radius in miles. III. Ability for the subscriber to initiate the download of fee information for one or more service providers in a single request.Through requirements workshops the business analyst elicits the following detailed business requirements:

Answer

The company's mobile application platform must support real time integration with the following third party systems:A ) GPS SystemB ) Postal Code Validation

Answer

The map display shall highlight the boundary of the search area with a dotted yellow line.

Answer

The extent and shape of the search area shall be determined based on one of the following user choices:A ) Postal code - Subscriber location acquired from GPS shall be used to determine and populate the related postal code as the default postal code with options for the user to change the postal code.B ) Radius for the search area around the subscriber's location, that will have default value of 5 miles. The radius can be changed by the subscriber with a maximum range of 50 miles.

Answer

Subscriber shall be able to select one of the options above and supply corresponding input.

Answer

System shall validate the user input and display appropriate error messages if invalid.

Answer

Based on the inputs and the plan of the subscriber, the system shall retrieve information for the participating service providers that are located within the designated search area.

Answer

System shall display a map including visual markers to indicate locations of the service providers in the top half of the device screen and a list of the same service providers in the bottom half of the device screen.

Answer

The list of service providers shall include the Name, Phone Number and Street Address.10. If the subscriber specified the radius or retained the default postal code for the search area, the list shall additionally include the approximate driving distance in miles from the subscriber's last registered location and the list shall besorted in the ascending order of the driving distance.11. The subscriber shall be able to select a service provider either from the list or from the map and download a document that contains the name, contact telephone, email address, fax number and the fee schedule for the covered servicesapplicable to the subscriber's plan.Which of the following is the appropriate technique to define communication flows between the Postal Code validation system with other systems?

Answer

Capability Analysis

Answer

Interface Analysis

Answer

Process Analysis

Answer

Decision Analysis

Question 33

A health insurance provider undertakes enhancements to its mobile application platform and finalizes the following capabilities as part of the scope of the next release:

Accepted Answer

The service providers available for selection must participate in the subscriber's medical plan network as of the current system date.

Answer

Ability to integrate online maps and global positioning system (GPS) technology with the mobile application in real time to display location of service providers in the subscriber's vicinity that participate in the subscriber's plan network. II. Ability for the subscriber to lookup the service providers by specifying either a postal code or a search area radius in miles. III. Ability for the subscriber to initiate the download of fee information for one or more service providers in a single request.Through requirements workshops the business analyst elicits the following detailed business requirements:

Answer

The company's mobile application platform must support real time integration with the following third party systems:A ) GPS SystemB ) Postal Code Validation

Answer

The map display shall highlight the boundary of the search area with a dotted yellow line.

Answer

The extent and shape of the search area shall be determined based on one of the following user choices:A ) Postal code - Subscriber location acquired from GPS shall be used to determine and populate the related postal code as the default postal code with options for the user to change the postal code.B ) Radius for the search area around the subscriber's location, that will have default value of 5 miles. The radius can be changed by the subscriber with a maximum range of 50 miles.

Answer

Subscriber shall be able to select one of the options above and supply corresponding input.

Answer

System shall validate the user input and display appropriate error messages if invalid.

Answer

Based on the inputs and the plan of the subscriber, the system shall retrieve information for the participating service providers that are located within the designated search area.

Answer

System shall display a map including visual markers to indicate locations of the service providers in the top half of the device screen and a list of the same service providers in the bottom half of the device screen.

Answer

The list of service providers shall include the Name, Phone Number and Street Address.10. If the subscriber specified the radius or retained the default postal code for the search area, the list shall additionally include the approximate driving distance in miles from the subscriber's last registered location and the list shall besorted in the ascending order of the driving distance.11. The subscriber shall be able to select a service provider either from the list or from the map and download a document that contains the name, contact telephone, email address, fax number and the fee schedule for the covered servicesapplicable to the subscriber's plan.What kind of relationship is used to describe the traceability between requirement 8 and the solution artifacts that implement it?

Answer

Validate

Answer

Depends

Answer

Derive

Answer

Satisfy

Question 34

A business analyst (BA) finds conflicting requirements gathered from several stakeholders. Aside from interviews, what additional activities can the BA use to safeguard against this happening?

Accepted Answer

Brainstorming and estimation

Answer

Item tracking and mind mapping

Answer

User stories and scope modelling

Answer

Reviews and workshops

Question 35

The business analyst (BA) presented a concept model during a requirements walk through to the project sponsor, implementation subject matter expert, and operational support staff. While the presentation was clear to the project sponsor, the other stakeholders were unsure about the impacts to their respective daily tasks. What should the BA include in the next walk through, so that all stakeholders have a better understanding of the requirements?

Accepted Answer

A capability model to illustrate strategic objectives

Answer

A governance architecture to contextualize the business analysis approach

Answer

An information management model to identify requirement gaps

Answer

An appropriate level of abstraction to support differing viewpoints

Question 36

A business analyst (BA) is responsible for analyzing the effectiveness of a railway ticket booking system. The BA prepared a report based on observations of the booking clerk over two days (Monday and Wednesday). According to the information gathered, the booking clerk is underutilized and spends a lot of idle time waiting for customers. What should the BA do next?

Accepted Answer

Propose a change in the organizational chart to give the clerk more responsibilities

Answer

Benchmark the clerk's performance against other roles and other companies

Answer

Conduct further analysis to protect against false information based on insufficient data

Answer

Verify the expected value and its perceived performance

Question 37

A corporation is experiencing poor financial performance and needs to change many aspects of its business strategy in order to become solvent again. A business analyst (BA) is conducting a feasibility analysis and analyzing resources required. The BA has identified the existing resources, the resources that need to be increased, and the required additional capabilities. What is the other dimension this analysis should indicate?

Accepted Answer

The enterprise readiness agreement

Answer

The new resources to be developed

Answer

The new financial performance metrics

Answer

The timeline for instituting the change

Question 38

After the implementation of a new financial solution, the business analyst (BA) observes that the performance of a solution does not meet the anticipated benefits detailed in the original business case. What is a technique the BA can use to understand the reason for this?

Accepted Answer

Business capability analysis

Answer

Interface analysis

Answer

Data flow diagram

Answer

Fishbone diagram

Question 39

A business analyst (BA) is preparing for observation. A passive approach has been selected for establishing performance metrics.What should be identified for the next step?

Accepted Answer

Participants

Answer

Dependencies

Answer

Communication channels

Answer

Performance measures

Question 40

A business analyst (BA) was developing an outline of the timing of business analysis activities with the project manager. What factors may impact the timing of the activities the BA is performing?

Accepted Answer

Project sponsor interest

Answer

Solution design

Answer

Project manager's experience

Answer

Contract terms

IIBA CBAP Practice Test 11

IIBA CBAP Practice Tests