A business analyst (BA) is defining a stakeholder approval approach for the requirement deliverables.The project involves implementing new government regulatory requirements with significant risk to the organization in case of non-compliance. According to the BABOK ® GUIDE, what will the BA need to do?

Ensure the document is completed and signed off

Ensure high level user stories are completed and accepted

Use an informal approval process to speed up delivery

Use a rigorous approval process of detailed specifications

Ensure the document is completed and signed off

A business analyst (BA) working with a large insurance corporation interviewed an industry thought leader who predicted that many of the regulations currently imposed by the government will change very soon. The BA carefully documented all these inputs from the thought leader because it will impact many of the strategic initiatives of the insurance company. What specific element of requirement validation is being executed by the BA?

Evaluate alignment with solution scope

Define measurable evaluation criteria

Evaluate alignment with solution scope

A new payments system was recently implemented to replace an old legacy system. The system users have lodged a complaint that the new system is slower than the old system but system performance statistics show more efficiency. How does the business analyst (BA) demonstrate to users how the new system is performing?

Collect system metrics and communicate results in an understandable format

Identify the dependencies of the system with other applications

Analyze the feasibility of including additional hardware resources to the system

Evaluate the payments process to identify areas of improvement in the system

A team of business analysts (BAs) identified policies that dictate how the organization grants paid time off for its employees and the associated business rules. What is this team of BAs trying to do?

Analyze the current state of the enterprise

Analyze the benefits information

Analyze the current state of the enterprise

Explore human resources documentation

A business analyst (BA) is structuring requirements to ensure they are cohesive and tell the full story.Which of the following requirements is consistent with a stakeholder's need: "As a Product Manager, I want to review my general insurance sales performance so I track my sales performance against my annual target"?

"Increase customer retention across the life insurance division"

"Provide weekly new bank account sales reports on a shared drive."

"Increase customer retention across the life insurance division"

"Segment insurance sales data between life and general"

"Migrate the insurance web portal to a cloud platform."

The business analyst (BA) has prepared a requirements package and it is now ready to present to the stakeholders. What is the purpose of presenting the package?

To ensure a shared understanding of the information

To document the project's completion

To define the analysis approach

To verity the project's progress

To ensure a shared understanding of the information

Before beginning requirements elicitation, a business analyst (BA) has planned the necessary activities, identified needed stakeholders, and documented this in the Business Analysis Plan. Which approach will help the BA ensure that stakeholders are available when required?

Send meeting invitations well in advance so stakeholders can plan in time

Talk to the stakeholders' managers to ensure the resources will be available

Send meeting invitations well in advance so stakeholders can plan in time

Conduct a review of the plan with the stakeholders and adjust according to the feedback received

Request an introduction letter from the business sponsor highlighting the importance of the initiative

The business analyst (BA) recommended a new application be rolled out in phases. After reviewing alternatives, the project sponsor agreed. What does the BA expect to achieve by this approach?

Increase stakeholder engagement

A senior business analyst (BA) is tasked with verifying a set of requirements written by a junior BA for a system. During this exercise, the junior BA will ensure that the requirements exhibit atomic characteristics. The senior BA will be verifying that the requirements:

can be understood independently of other requirements.

are written using terminology common for the audience.

contain no extraneous and unnecessary content.

are aligned with the identified need of the stakeholders.

Verification of requirements on the projects have highlighted an issue regarding misunderstanding of design models among key stakeholders. A major reason cited for the misunderstanding was the technical jargon and models used in the documentation. What must the business analyst (BA) do to improve the understanding?

Represent design models using common terminology

Ensure completeness within the models used

Verify that elements within the models are used consistently

Represent design models using common terminology

Check for compliance with organization standards

A business analyst (BA) is planning the traceability approach for a project. Why should the BA conduct this planning activity?

To associate information with individual or related groups of requirements

To verify that project information is represented at a high level of abstraction

To document the relationship between the different phases of the project for different stakeholders

To ensure the approach provides enough detail to add value without excessive overhead

To associate information with individual or related groups of requirements

A business analyst (BA) is working on a project to provide a temporary solution that will last for two months. The BA is feeling overwhelmed with the work needed to create the huge number of links to provide full traceability from solution requirements to design for this solution. How can the BA justify omitting all possible links?

Such traceability is at a lower level of abstraction for this project

The value each link is delivering in this situation is not high

Traceability is a low priority as the BA has other work to complete

It is impossible for anyone to confirm if such links are correct

A business analyst (BA) has completed documenting requirements and to save time, recommends sharing the requirements document with the development team to fast-track development immediately. What issue may arise by doing so?

Requirements metrics may not be measurable.

Stakeholders may refuse the solution.

Requirements metrics may not be measurable.

The BA may significantly impact other aspects of the project timeline.

A business analyst (BA) is currently verifying the accuracy and consistency of information obtained from the stakeholders. The BA needs to identify additional information. What should the BA do next?

Consult with the project manager

One of the tasks that the business analyst (BA) needs to complete is to maintain the requirements.As much as the BA values and sees the benefits of maintaining the requirements, the project manager (PM) does not see the same. In order to help the PM understand the value of this task, which following benefit of maintaining the requirements should the BA communicate to the PM?

They define the project schedule and future tasks.

They identify the financial projections of the project.

They define the project schedule and future tasks.

They describe how to setup the traceability tools.

They can easily be traced and reused for future.

A business analyst (BA) is preparing the elicitation activity plan for a project. How will understanding the elicitation scope assist the BA with the elicitation activity?

By ensuring the requirements are validated in time

By demonstrating how to record elicitation results

By outlining the level of stakeholder collaboration

By determining when elicitation is complete

A business analyst (BA) is eliciting requirements for a pharmaceutical distribution company with an expansion plan across many states, each with their own tools and methods. To make the requirements as re-usable as possible, what should the BA do?

Make specific references to applications or departments

Provide details for the requirements

Describe the requirements at a high level of abstraction

Limit the relationships between requirements

A business analyst (BA) has just started a large project and is collaborating with stakeholders to define requirements. Another BA is joining soon to help with this initiative. What action should the BA take to ensure that the new BA understands the project?

Ask the new BA to define the stakeholder engagement approach

Delay elicitation activities until the new BA joins

Run elicitation sessions in parallel to speed up the process

Ask the new BA to define the stakeholder engagement approach

Document outcomes of discussions with stakeholders

Performance measures have been collected and analyzed by a business analyst (BA) to evaluate a solution that was launched a few years ago; however, the performance measures do not indicate whether or not the solution is contributing to the desired value. What is the recommended next step?

Increase the efficiency of the solution

Replace the solution as soon as possible

Identify and collect more measurements

Increase the efficiency of the solution

Reduce the business' expectations of value

A business analyst (BA) is assessing risks on a project addressing the implementation of a new web portal. Which of the following would the BA classify as a project risk?

Current infrastructure may not support increased performance

Customer service ratings will increase with the new system

Current infrastructure may not support increased performance

Expenditures are currently below budgeted estimates

Support calls will increase if the change is not performed

A business analyst (BA) identifies a design option that enhances the performance of the business by automating repetitive tasks that require multiple staff touchpoints to complete a single task. Which type of improvement opportunity is identified by the BA?

Identify additional capabilities

A survey on a new system was conducted after the chief executive officer (CEO), who is also the project sponsor, expressed concerns about the uptake of the new system. The CEO is neither sure that the concerns are valid nor whether the survey was conclusive about the success of the project.The business analyst (BA) has been tasked to address the concerns expressed by the CEO and evaluate the results of the survey. What must the BA do to determine that the system is performing as intended and address the concerns of the CEO?

Validate performance measures and alignment with KPIs

Evaluate the new system against competitor applications

Confirm the satisfaction of business requirements

Conduct another survey to validate the original results

Validate performance measures and alignment with KPIs

A business analyst (BA) is identifying the functions and features required for a new enterprise software solution. The BA reviews historical documents about the current business processes and then interviews each stakeholder group, individually, asking Questions about current business processes. The BA compares the information obtained during the stakeholder interviews with the information gathered from the historical documents. Which activity is the BA performing with this approach?

Confirmation of elicitation results

Capture of elicitation outcomes

A business analyst (BA) is working on a project for a media company. The BA has verified, validated, and prioritized the requirements based on business benefits. During the development phase, the team discovered that the current viewer will no longer be supported by the provider. The technical team needs to either upgrade to the newer version with different technology or find an alternate viewer. Given this new information, what is the next step for the BA?

Continue the project as it is currently important to focus on customer satisfaction

Assess the impacts and re-prioritize the requirements based on technical constraints

Continue the project as it is currently important to focus on customer satisfaction

Convince stakeholders that the business benefits are unachievable due to technical constraints

Communicate the technical constraints to customers

A recent survey shows that a newly implemented system has features that the users have never used. Upon reviewing the survey report, the Chief Executive Officer (CEO) highlighted that the company must avoid future implementations with functionality that does not provide any business value. What must the business analyst (BA) do to ensure future requirements meet a business need?

Consider business relevance while tracing requirements

Choose appropriate format to communicate requirements

Ensure test scenarios align to business requirements

Facilitate a focus group with users to get feedback

A business analyst (BA) is designing solutions for a set of requirements and finds that there is an opportunity to improve the operations of the business. Which of the following is an opportunity for improvement the BA could recommend?

Enable the solutions that will satisfy the highest priority requirements and stakeholder needs

Create a solution by constructing a number of solution components to meet the requirements

Enable the solutions that will satisfy the highest priority requirements and stakeholder needs

Provide information to staff so they can answer customer inquiries directly themselves

Purchase software that contains features that are not currently required but are included for free

A business analyst (BA) is defining constraints for a project. Which of the following is a valid constraint?

"The solution must increase sales by 20%."

"The solution must be implemented in six (6) months."

"The solution must increase sales by 20%."

"The solution must promote workplace safety."

"The solution must reduce support calls by 20%."

IIBA CCBA Practice Test 10 - Free Online Exam Prep & Questions

A business analyst (BA) must model information characteristics across multiple information systems for a project. What type of model captures this information?

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IIBA CCBA Practice Test 10

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