A lead business analyst (BA) has received negative feedback on the deliverables produced by BAs in the organization. A major concern was ambiguous requirements. What technique will help ensure business analysis information is clear and understandable?

Choose appropriate format to communicate requirements

Align test scenarios with business needs

Ensure all requirements are testable

Use checklists for quality control

A senior business analyst (BA) must review the requirements specification of a junior B

The senior BA puts together a list of key evaluation criteria to guide the determination of a requirement's quality. Which of the criteria below is a characteristic of a quality requirement?

A company wants to launch a new product that will have similar features to an existing product. A business analyst (BA) working on the project has invited the product manager to explain the features and business rules of the new product. Which activity must the BA perform in preparation of the session?

Review information about the existing project

Align the scope of the project to the company's strategy

Review information about the existing project

Ensure requirements are traceable

Determine the communication plan for requirements

A business analyst (BA) conducted a requirements elicitation session with project stakeholders and communicated the results. The project sponsor expressed concern with certain requirements that address the federal government legislation. What must the BA do to address the concern of the project sponsor?

Compare requirements with compliance requirements

Determine the communication plan for requirements

Reassure the project sponsor that testing will be conducted diligently

Ensure requirements are traceable up to user acceptance testing

A newly implemented personal loan financing system has been in operation for one month. The business objective is to reduce the loan processing time from 11 days to 3 days but it is currently occurring in 4.5 days. What must the business analyst (BA) do next?

Validate the performance measure

For a new account payable (AP) solution, the solution owner has provided the business analyst (BA) with goals the AP management team would like the solution to support. To ensure the solution meets these needs, the BA documents key performance indicators (KPIs). Which of the following is an example of a KPI?

"The solution will report the average number of days an account payment is outstanding"

"The solution will send payment notification to the account holder after successful processing

"The solution will report the average number of days an account payment is outstanding"

"The solution will reduce the payment processing time from three days to two days"

"The solution will enable account holders to make account payments via a web form"

A business analyst (BA) wants to check the completeness of requirements defined after meeting with project stakeholders. A group of subject matter experts (SMEs) has been identified and invited to a workshop to walk through the requirements. What must the BA do to ensure a shared understanding of requirements?

Determine the format to present the requirements to the SMEs attending the workshop

Align requirements to the organizational strategy

Prioritize requirements according to expected stakeholders value

Ensure requirements attributes are consistent for ease of access

Determine the format to present the requirements to the SMEs attending the workshop

Stakeholders must be able to determine the audit and approval history of requirements and designs.Which of the following provides a means to document traceability and change?

legal and regulatory information

Acceptance and evaluation criteria

A new regulation results in organizations needing to change online contractual wording. A business analyst (BA) has elicited the requirements and documented them in a change control request Where will the BA find out which stakeholder has the authority to approve, deny, or defer the change request?

Information management approach

Stakeholder engagement approach

In a project meeting, stakeholders presented conflicting views on how the business analysis process should be conducted, leading to the sponsor becoming very upset. If a similar situation arises in the future, what can the business analyst (BA) do to avoid the situation?

Obtain stakeholder signoff on the approach

Communicate with each stakeholder individually

Obtain stakeholder signoff on the approach

Obtain approval for the business case

After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?

Ask all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion

Allow only the two stakeholders to speak, so that other stakeholders are able to hear their input.

Proceed as normal, assuming that the two business stakeholders will speak up if and when they are ready

Ask all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion

Omit the two stakeholders from the next meeting since they do not seem to be engaged or interested

Two stakeholders are arguing over which model to use for describing requirements. One insists that using an activity diagram is superior while the other prefers a state diagram. How should the business analyst (BA) resolve the conflict?

Explain that the models are complementation to each other

Allow both stakeholders to work on the models independently

Introduce a third model type so that neither stakeholder prevails

Suggest a fusion model that integrates activity and state diagrams

A project is being initiated to enhance an on-line product because sales have declined for over a year.The company leader's ant confident that all of the skills needed to improve the product exist within the company. By enhancing the product, sales will increase and new customers will emerge. A business analyst (BA) will help the enhancement project by first:

implementing a suitable solution.

A business analyst (BA) has been tasked with examining and analyzing the relationship between a set of requirements by verifying that they are unambiguous. What will the BA be looking for?

That there are no relationships that link elements two different and conflicting

That relationship are described in the same way, using the same set of standard

That there is a genuine relationship and that the type of the relationship is described

That the relationship is necessary for understanding the requirements holistically

A finance manager wants to begin a new project to replace the existing expenses processing system.The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

Business process to uncover inefficiencies and falling control points

Submission processes to determine which activities can be fully automated

Business process to uncover inefficiencies and falling control points

Enterprise information model to ensure definitions are still valid

Finance solution vendors for inclusion in a Request for information

The Chief Executive Officer (CEO) is concerned about how two client bases are going to be integrated and serviced in the newly formed company after a merger. A project has been initiated to implement a Customer Relationship Management (CRM) system for the new company that will contain the client information from both companies. What must the business analyst (BA) do to address the concerns of the CEO?

Create merged viewpoints of the requirements

Demonstrate the functionality of the new CRM

Reuse requirements models from each company

Ensure all regulatory requirements are documented

Create merged viewpoints of the requirements

The Chief Information Officer (CIO) of a large financial services firm with many technology applications was formally reviewing all ongoing projects and noticed that the requirements were complex and difficult to follow. The CIO asks the business analyst (6A) what would improve the stakeholder's ability to understand the requirements. Which of the following will improve the requirements quality?

IEEE /ISO 29148 requirements standards

Additional requirements attributes

The product backlog refinement meeting for a project is complete but two stakeholders do not agree on the priority of several product backlog items. What should the business analyst (BA) do to help move the project forward?

Schedule a backlog walkthrough with the two stakeholders

Confirm the authority of the two stakeholders

Apply the previous backlog priority

A business owner has identified a high priority requirement that needs to be implemented immediately. The project manager has asked the business analyst (BA) to perform an impact analysis of this change. Which factor will the BA need to consider?

Number of systems being affected by the requirement

Original source of the requirement

Method of requirement communication

Selection of the elicitation for the requirement

A change to support a regulatory requirement is proposed for inclusion in the scope of a project. A business analyst (BA) conducts an impact analysis to determine the extent of the change. What previous task could assist the BA in performing the impact analysis?

Create requirement relationships

Conduct a cost-benefit analysis

IIBA CCBA Practice Test 12 - Free Online Exam Prep & Questions

The human resources department of an organization needs a new report. The business analyst (BA) assigned to this effort has scheduled a requirements workshop with the users. Users from the legal department have also been invited to the workshop. As the BA sets up the workshop, what can be done in advance to ensure a productive and focused workshop?

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IIBA CCBA Practice Test 12

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