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ServiceNow CIS-SAM Practice Test - Questions Answers, Page 11

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What is the purpose of an external audit?

A.
To ensure your users are not running any blacklisted software
A.
To ensure your users are not running any blacklisted software
Answers
B.
To determine compliance with internally-defined vendor processes
B.
To determine compliance with internally-defined vendor processes
Answers
C.
To determine compliance with signed vendor agreements/contracts
C.
To determine compliance with signed vendor agreements/contracts
Answers
D.
To ensure your entitlements do not exceed your allocations
D.
To ensure your entitlements do not exceed your allocations
Answers
E.
To determine compliance with licensing agreements regarding who, how, and when freeware software is being used
E.
To determine compliance with licensing agreements regarding who, how, and when freeware software is being used
Answers
Suggested answer: C

Once a weekly software content update adds lifecycle data to your instance, can it be deleted from the software model?

A.
It can be deleted or deactivated
A.
It can be deleted or deactivated
Answers
B.
Yes, it can once accepted
B.
Yes, it can once accepted
Answers
C.
It cannot unless the lifecycle stage is EOL
C.
It cannot unless the lifecycle stage is EOL
Answers
D.
No, it cannot
D.
No, it cannot
Answers
Suggested answer: D

During contract negotiations, what report could you run to gain visibility to products nearing end-of support?

A.
Software Contract Lifecycle Report
A.
Software Contract Lifecycle Report
Answers
B.
Software Model Lifecycle Report
B.
Software Model Lifecycle Report
Answers
C.
Software Licenses Report
C.
Software Licenses Report
Answers
D.
Software Support Report
D.
Software Support Report
Answers
Suggested answer: B

Once you are ready to retire software in ServiceNow, what is the critical first step in the retirement process?

A.
Manually set Allocations available on the entitlement to Zero (0)
A.
Manually set Allocations available on the entitlement to Zero (0)
Answers
B.
Expire identified active software entitlements
B.
Expire identified active software entitlements
Answers
C.
Run the Software Model Lifecycle Report
C.
Run the Software Model Lifecycle Report
Answers
D.
Revoke all current allocations
D.
Revoke all current allocations
Answers
E.
Recover the identified software entitlements
E.
Recover the identified software entitlements
Answers
Suggested answer: D

Which of the following features enables organizations to easily upgrade a standard version of their software to an enterprise version?

A.
Software Entitlement
A.
Software Entitlement
Answers
B.
Software Edition
B.
Software Edition
Answers
C.
Software Assurance
C.
Software Assurance
Answers
D.
Software Allocation
D.
Software Allocation
Answers
Suggested answer: D

What role must be granted in order to create new reports that could be viewed by other people?

A.
Report Creator [Report_Creator]
A.
Report Creator [Report_Creator]
Answers
B.
Report Publisher [report_publisher]
B.
Report Publisher [report_publisher]
Answers
C.
ITIL [itil]
C.
ITIL [itil]
Answers
D.
Global Report User [report_global]
D.
Global Report User [report_global]
Answers
Suggested answer: D

The goals of Software Asset Management include which of the following? (Choose three.)

A.
Optimize spend
A.
Optimize spend
Answers
B.
Rationalize business applications
B.
Rationalize business applications
Answers
C.
Maintain compliance
C.
Maintain compliance
Answers
D.
Identify unauthorized usage
D.
Identify unauthorized usage
Answers
E.
Support software audits
E.
Support software audits
Answers
Suggested answer: A, C, D

Which ServiceNow plugin is used by Software Asset Management (SAM) Professional and configured during SAM Professional setup?

A.
Vendor Procurement
A.
Vendor Procurement
Answers
B.
Asset Cost Management
B.
Asset Cost Management
Answers
C.
Normalization Data Services
C.
Normalization Data Services
Answers
D.
Asset Management
D.
Asset Management
Answers
E.
ITSM Software Asset Management
E.
ITSM Software Asset Management
Answers
Suggested answer: C

Which SAM role must be a trained ServiceNow administrator?

A.
sam_admin
A.
sam_admin
Answers
B.
sam_developer
B.
sam_developer
Answers
C.
discover_admin
C.
discover_admin
Answers
D.
entitlement_manager
D.
entitlement_manager
Answers
E.
model_manager
E.
model_manager
Answers
Suggested answer: A

By default, which persona is responsible for loading asset management data from integrations and discovery tools into SAM Pro?

A.
ServiceNow process owner
A.
ServiceNow process owner
Answers
B.
SAM manager
B.
SAM manager
Answers
C.
SAM administrator
C.
SAM administrator
Answers
D.
ServiceNow administrator
D.
ServiceNow administrator
Answers
E.
SAM user
E.
SAM user
Answers
Suggested answer: C
Total 141 questions
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