Salesforce Certified Slack Administrator Practice Test - Questions Answers, Page 2

Build custom apps for all the popular tools that send the alerts to one channel.

Install apps from the Slack App Directory for the tools they use, and have the apps post alerts in a #alerts- all channel for the relevant teams to monitor.

Set up Slackbot custom responses to trigger when the word 'alert' or 'failure' is used in Slack.

Send an announcement to the company reminding them to be more responsive when receiving alerts.

Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.

Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.

Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.

Survey the Sales team to understand what currently makes their job difficult and determine which apps/ integrations and workflows to prioritize.

Modify public channels

Upload files

Send messages as a member

Access group direct messages

Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.

Members experience less context switching when they are given the chance to access several workspaces.

There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.

Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org- wide policy and process decisions.

Your company's employees primarily use unsecured mobile devices to access Slack.

Your company frequently shares personally identifiable information (PII).

You use Azure for all of your key management.

Your company is in the public sector.

Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.

Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.

Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.

Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.

Allow all members access to upload custom emoji, but communicate and document the appropriate emoji use and uploads.

Prior to launch, pre-load a set of custom emoji voted on by a council of leaders, and do not allow anyone to request customer emoji uploads.

Do not allow any custom emoji creation to minimize the risk of members uploading inappropriate imagery.

Restrict custom emoji uploads to Workspace Owners and Admins, and do not allow anyone to request custom emoji uploads.

To use slash commands without disturbing the rest of the channel members

To add responses such as ''thank you'' or ''I'm looking into it'' without cluttering the channel needlessly

To make multiple discussions in the same channel easier to follow

To ensure that others in a channel will be notified of new messages

Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team's fears about privacy.

Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.

Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.

Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with Questio n :s and requests for help.