Exam Certified Slack Administrator – Member Shared Questions, Page 3

Question 21

You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.

As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.

Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.

Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.

What should you do?

A.

Send a message that includes an @channel and @here to #supplier-bindings.

B.

Send a message that includes an @channel and @everyone to #supplier-bindings.

C.

Send an @everyone in a message to your workspace-wide #general channel.

D.

Direct message your key contact who belongs to the connected channel, so they are directly informed.

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Question 22

Bella is a Workspace Admin at a company with 3,500 employees. She is receiving complaints from her colleagues that 'Slack is too noisy'. Her team is bothered by frequent use of @here and @channel in public channels. She has never evaluated or changed the default settings, so she wants to change how those notifications work in her workspace.

How can Bella change her workspace's messaging restrictions to minimize disruption?

A.

DM each user who uses the @here and @channel mentions and ask them not to do this in large channels.

B.

Set @here and @channel to be used only in private channels, where membership is more limited.

C.

Restrict @here and @channel usage to Owners and Admins only.

D.

Restrict public channel posting to just Owners and Admins.

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Question 23

Which TWO statements are true about workflows? (Choose two.)

A.

It is not possible to create a custom workflow for your team in fewer than five clicks.

B.

Workspace Owners and Admins can view all published workflows created by members of their workspaces.

C.

To see all workflows in a workspace, you need to be an Owner or Admin of that workspace.

D.

It is currently possible for Org Owners and Admins to view all workflows created in an Enterprise Grid org.

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Question 24

A project team in charge of implementing Slack plans to check in with their executive team three months after the launch. The goal of this check-in meeting is to define the success of Slack at the organization.

What should the team do to prepare for this milestone most effectively?

A.

Show the progress that has been made on configuring single sign-on (SSO) and training the IT help desk team on Slack's admin capabilities.

B.

Meet with key business units to identify and measure opportunities to improve productivity using Slack.

C.

Prepare to show the executive team the admin console so they understand the depth of settings and policies available in Slack.

D.

Display the number of weekly active members in Slack, trending from the beginning of the launch to the three-month mark.

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Question 25

Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.

What information should the Workspace Admin provide to help Mayim?

A.

The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages

B.

The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message

C.

Instructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses

D.

The number of messages posted in the #help-hr triage channel over the past 30 days

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Question 26

Anastasia is an Org Owner on the Enterprise plan. In the Sales Workspace, Anastasia has noticed a large drop in the percentage of views in public channels.

What should Anastasia do next?

A.

Ask the Sales team to react with :eyes: when they have read a message.

B.

Identify the most active members and ask them to post more in public channels.

C.

Provide additional learning and host a Slack day.

D.

Instruct Sales managers to use more @channel's and @here's in their announcements.

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Question 27

Oleg is a Workspace Owner, and his company is on the Plus plan.

Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.

Which additional settings should be selected to maintain the message history of the workspace?

A.

Message Retention & Deletion set to 'Keep all messages but don't track revisions' for public channels, private channels, DMs, and allowing overrides

B.

Message Retention & Deletion set to 'Keep everything' for public channels, private channels, DMs, and allowing overrides

C.

Message Retention & Deletion set to 'Keep everything' for public channels, private channels, DMs, and not allowing overrides

D.

Message Retention & Deletion set to 'Keep all messages but don't track revisions' for public channels, private channels, DMs, and not allowing overrides

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Question 28

Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan.

Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org.

Who can give Clint multi-workspace channel permissions?

A.

Org Owners and Org Admins decide who can manage multi-workspace channels in this situation.

B.

Only Org Owners can manage multi-workspace channels.

C.

The Sales Workspace Primary Owner can give multi-workspace channel permissions to Clint.

D.

A Workspace Owner, who already has multi-workspace channel permissions, can give them to Clint.

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Question 29

GoodAdvertisements Inc works with several companies to support global advertising campaigns and are on a paid plan. They are preparing for a campaign launch that requires input from multiple companies.

GoodAdvertisements Inc wants the ability to coordinate effectively with the companies before and during their respective launch in a private channel, but it is not clear whether the companies use paid Slack plans. The Admins at the company want to take security precautions before inviting any outside individuals into their Slack workspace.

What is the best way for the Admins to have the individuals from the outside companies join the Slack workspace and ensure the process scales for future launches with other companies?

A.

Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Single-Channel Guests. Set expiry dates for the Single-Channel Guests.

B.

Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Multi-Channel Guests. Set expiry dates for the Multi-Channel Guests.

C.

Have the Admins individually send out Single-Channel Guest invitations.

D.

Ask the outside companies to upgrade to the paid plan. Then, share the launch channel externally to the companies, and set a reminder to unshare the channel when the launch is complete.

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Question 30

Tam Corp sells 15 versions of their software to customers around the world. They have a global team (e.g., sales, engineering, support, and human resources) of 500 employees.

Tam Corp is moving to the Enterprise Grid plan from two workspaces on the Plus plan. On their current Plus plan, they organize one workspace by team (e.g., #sales-team, #engineering-team, and #support-team), and the other workspace is primarily for recruiting discussions and the leadership team.

Leadership does not want the move from Plus to Grid to significantly impact how teams are communicating today.

When considering how to structure the Enterprise Grid, what is the structure that aligns with leadership and allows the teams to communicate most effectively?

A.

Create workspaces for each department and sub-department in the company.

B.

Create workspaces for each product line sold, where each workspace is the 'primary' workspace for the employee.

C.

Create workspaces based on how information is shared, and where employees have one 'primary' workspace where they spend 80% of their time.

D.

Create one workspace, where each product line sold has its own channel.

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Salesforce Certified Slack Administrator Practice Test - Questions Answers, Page 3

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Question 21

Question 22

Question 23

Question 24

Question 25

Question 26

Question 27

Question 28

Question 29

Question 30

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Salesforce Certified Slack Administrator Practice Test - Questions Answers, Page 3

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Question 21

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Question 28

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