Salesforce Certified Slack Administrator Practice Test - Questions Answers, Page 6
List of questions
Question 51

Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org.
Large Inc.'s Human Resources (HR) director is looking to streamline how they.
1. Share department-specific policies, and
2. Handle sensitive questions hiring managers may have regarding recruiting and candidate offers.
Each department has its own separate Enterprise Grid workspaces. For example, Sales hiring managers belong to the Sales workspace and are unlikely to be members of the other workspaces.
How should the HR director use Slack for this use case?
(Select the best answer.)
Create a multi-workspace public channel for each department, and add the hiring managers to the appropriate channel.
Create a multi-workspace private channel for each department, and add the hiring managers to the appropriate channel.
Create a private channel in the HR workspace, and add the departmental hiring managers to that channel.
Create a separate hiring manager group direct messages (group OMs) for each Department.
Question 52

You're the Primary Org Owner of your org's Slack Enterprise Grid instance. Your Slack instance is comprised of a Global workspace and six additional workspaces aligned to each business unit. Your organization's Chief Product Officer (CPO) is looking for an asynchronous way to share and demo a major product release to the entire company.
What is the most efficient way for the CPO to accomplish this?
(Select the best answer.)
Record a Slack Clip in an org-wide announcements channel to screen-share, and present the new product release.
Record a demo outside of Slack and import the file into a multi-workspace channel
Start a Huddle in an org-wide announcements channel to screen-share, and present the new product release.
Create a public channel in the Product & Engineering workspace for everyone to join and share the new product release announcement in channel.
Question 53

You're a Workspace Admin for your organization's Slack instance. A new member in your workspace posts a question about a specific project in a #general channel and tags all project members.
What should you ask the member to do?
(Select the best answer.)
Start a group direct message (DM) with project team members who may know the answer to the member's question.
Start a direct message (DM the project team members individually to see if they know the answer.
Delete the message, and direct the member to the whelp channel.
Post the question in a channel related to the project.
Question 54

You're an Org Admin who is tasked with auditing all guest accounts in your company's Slack Enterprise Grid organization. The organization consists of two workspaces.
What is the most efficient way for you to gather this information?
(Select the best answer.)
Gather the data from the Manage Members section of each workspace's administration dashboard.
Open a ticket with Slack's Customer Experience team to see which guest accounts are active.
Export the data from the Members section of the org analytics dashboard.
Export the data using the Export Data tab in the org administration dashboard.
Question 55

Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.
The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.
Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.
Which options appropriately describe Champions? (Choose all that apply.)
They are Slack Administrators, so they have the correct permissions to help the company manage change.
They actively communicate and promote transparency to reinforce the purpose and value of the tool.
They model best practices, and they can rally the team toward common goals.
They identify and implement key use cases for the tool and modify them over time to improve the team's workflows.
Question 56

Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.
How should Shonda address this request?
Navigate to the 'Customize Slack' page and disable the addition of custom emoji, which will also remove existing custom emoji.
Direct Brian to the 'Customize Slack' page, where he can delete or replace the inappropriate emoji.
Navigate to the 'Customize Slack' page, where Shonda can remove the custom emoji.
Inform Brian that you cannot delete an existing emoji, but can replace it with a more appropriate emoji.
Question 57

Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)
Keep up to date on all channel naming conventions to accurately process requests.
Prepare for a decrease in workload since channel requests will need to be processed less frequently.
Create a process for channel requests.
Appoint other members of their workspace to help with the workload.
Question 58

Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.
What type of workspace access would be most suitable for Preethi?
Member with no deactivation time
Single-channel Guest with deactivation time in six months
Member with deactivation time in six months
Multi-channel Guest with deactivation time in six months
Question 59

The marketing team at ACME Ltd has 10 team members, and has a public channel called #marketing- discussion. The team collaborates and shares ideas on this channel. Now, other teams have joined, so the total channel membership is 50.
The marketing director has the following needs:
There is an urgent marketing idea that must be prioritized in tomorrow morning's planning meeting.
The 10 team members are the only ones attending the planning meeting.
The 10 team members need to be notified before the meeting.
Of note, the marketing director sends urgent re-prioritization messages weekly. How should the marketing director reach the marketing team?
Send a separate direct message to each of the 10 team members notifying them of the change.
Create an @marketing-team user group and use the @marketing-team user group in #marketing- discussion to communicate the change in priority to the team that needs to be informed for tomorrow's team meting.
Post a message to #marketing-discussion, without notifying anyone.
Use @here and @channel to notify the entire channel of the change.
Question 60

What are the main benefits of Workflow Builder? (Choose all that apply.)
It supports integration with various third-party apps for easy data transfer between services.
Non-developers can easily automate business processes.
Templates are available for download.
Developers and engineers can easily automate efficiencies in their development.
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