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Salesforce Certified Slack Administrator Practice Test - Questions Answers, Page 7

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Question 61

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The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.

As an Admin, what should you do to set them up for success? (Choose all that apply.)

Allow everyone on the Customer Support team to approve and install the apps they need.

Allow everyone on the Customer Support team to approve and install the apps they need.

Approve and install apps to integrate their support tools with Slack.

Approve and install apps to integrate their support tools with Slack.

Streamline an incident management workflow.

Streamline an incident management workflow.

Organize and name channels in a way that makes information, procedures, and policies easier for people to find.

Organize and name channels in a way that makes information, procedures, and policies easier for people to find.

Suggested answer: C, D
asked 14/02/2025
Marcel Engelbrecht
48 questions

Question 62

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Nicole manages the global onboarding for new hires at her company.

Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.

What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?

Create a 'How to use Slack guide' and post it in all of the team-specific channels so that the new hires see it.

Create a 'How to use Slack guide' and post it in all of the team-specific channels so that the new hires see it.

Create a custom Slackbot response that welcomes teammates to channels when the words 'new hire' are used in Slack.

Create a custom Slackbot response that welcomes teammates to channels when the words 'new hire' are used in Slack.

Email a 'How to use Slack guide' to new hires before they start.

Email a 'How to use Slack guide' to new hires before they start.

Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to 'How to use Slack' guides.

Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to 'How to use Slack' guides.

Suggested answer: D
asked 14/02/2025
Mark Theeuwes
47 questions

Question 63

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Which of the following scenarios would best justify creating a channel in your company's existing workspace, rather than starting a direct message?

When you need to confirm meeting times

When you need to confirm meeting times

When there is a new line of business at your company

When there is a new line of business at your company

When a few question need to be answered quickly

When a few question need to be answered quickly

When you need to let your manager know you are not feeling well

When you need to let your manager know you are not feeling well

Suggested answer: C
asked 14/02/2025
Ghalem benhameurlaine
36 questions

Question 64

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Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc's drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.

What should Chandler do next?

Create a public channel for co-ordination, but continue using group DMs, and DMs for content that needs to stay private.

Create a public channel for co-ordination, but continue using group DMs, and DMs for content that needs to stay private.

Continue using the group DM, and invite the new members to it.

Continue using the group DM, and invite the new members to it.

Start a new group DM with only the new members of the team.

Start a new group DM with only the new members of the team.

Convert the group DM to a private channel, and then invite the new members.

Convert the group DM to a private channel, and then invite the new members.

Suggested answer: B
asked 14/02/2025
Steven Chong
41 questions

Question 65

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Paul leads an accounting team and is implementing a new expense reporting system.

He wants to update employees on the status of the system's rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.

Which of the following would help him achieve his goal?

Create a new public workspace called 'Expenses' with access granted to all employees.

Create a new public workspace called 'Expenses' with access granted to all employees.

Create a private channel called #expense-system-updates with all employees added.

Create a private channel called #expense-system-updates with all employees added.

Create a new invite-only workspace called 'Expenses.'

Create a new invite-only workspace called 'Expenses.'

Create a public announce-only channel for the expense system.

Create a public announce-only channel for the expense system.

Suggested answer: B
asked 14/02/2025
Eric Jones
49 questions

Question 66

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You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval.

What should you do?

(Select the best answer.)

Allow all workspace members to invite new members.

Allow all workspace members to invite new members.

Invite all employees to the workspace by entering their email addresses in the invite

Invite all employees to the workspace by entering their email addresses in the invite

Direct your employers to access Slack through your identity provider (IdP). flow from the workspace settings page.

Direct your employers to access Slack through your identity provider (IdP). flow from the workspace settings page.

Enable employees to sign up for the workspace using the company's email domain.

Enable employees to sign up for the workspace using the company's email domain.

Suggested answer: D
asked 14/02/2025
Tim Baas
36 questions

Question 67

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You're an Org Owner at a company that doesn't allow members to manage anySlack Connect permissions. A member reaches out to you with a concern they sent a Slack Connect channel invitation to the wrong external company.

Unfortunately, the company the invitation was sent to has custom approval settings at your organization, so the invitation was approved automatically. Your member is not sure whether members from the company they accidentally invited will gain access to sensitive information if they accept the channel invitation and needs your advice on how to proceed.

What should you tell the requestor?

(Select the best answer.)

The requestor can choose how much channel history will be visible when the external * organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.

The requestor can choose how much channel history will be visible when the external * organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.

Channel history will not be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.

Channel history will not be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.

All channel history will be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.

All channel history will be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.

All channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.

All channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.

Suggested answer: D
asked 14/02/2025
Yan Nguyen
38 questions

Question 68

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Your company uses a popular online tool to help monitor inventory in the warehouse. You need to get reports from the tool into Slack by the end of the week.

As a Slack admin, what is the first thing you should do?

(Select the best answer.)

Set up an automatic email forwarding process outside of Slack to send the reports into Slack.

Set up an automatic email forwarding process outside of Slack to send the reports into Slack.

Gather a team to begin developing a custom Slack app.

Gather a team to begin developing a custom Slack app.

Create a workflow using an incoming webhook once tie report is generated in the

Create a workflow using an incoming webhook once tie report is generated in the

Search the Slack App Directory for an existing Slack app that supports the online tool.

Search the Slack App Directory for an existing Slack app that supports the online tool.

Suggested answer: D
asked 14/02/2025
Gerson Rodrigo Menendez
43 questions

Question 69

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You're an Org Owner on your organizations slack enterprise grid instance an employee recently quit and there's a concern that the employee exported sensitive information prior to leaving. the security team know what this former employee may have accessed

What should you do?

(Select the best answer.)

Revoke the encryption key with the Enterprise Key Management (EKM) feature so that the data from the former employee's account is protected.

Revoke the encryption key with the Enterprise Key Management (EKM) feature so that the data from the former employee's account is protected.

Use the member analytics dashboard to confirm the former employee's account activity.

Use the member analytics dashboard to confirm the former employee's account activity.

Export the former employee's access logs from the admin dashboard.

Export the former employee's access logs from the admin dashboard.

Access your security information and event management (SIEM) fool to view actions logged by the former employee.

Access your security information and event management (SIEM) fool to view actions logged by the former employee.

Suggested answer: C
asked 14/02/2025
Oliver Buss
31 questions

Question 70

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You're a Slack admin for SealBox, a company specializing in waterproof laptop cases, In preparation for a new product launch, SealBox partners with an advertising agenoy, Ad Heroes Inc, You create a Slack Connect channel and share it with Ad Heroes' Slack workspace.

The members of the Ad Heroes team are concerned about losing access to messages and files shared in the channel once the project ends and the channel Is disconnected.

What will happen once the channel is disconnected?

(Select the best answer.)

All organizations will retain full access to the channel's history and can continue to use its normal.

All organizations will retain full access to the channel's history and can continue to use its normal.

Ad Heroes will retain full control over the channel's history and can continue to post messages and files in it as normal.

Ad Heroes will retain full control over the channel's history and can continue to post messages and files in it as normal.

Ad Heroes will keep an archived version of the channel, but only files posted by Ad Heroes' workspace members will be visible in the channel.

Ad Heroes will keep an archived version of the channel, but only files posted by Ad Heroes' workspace members will be visible in the channel.

The channel will be archived on Ad Heroes' workspace, but all messages and files shared by both organizations will remain accessible.

The channel will be archived on Ad Heroes' workspace, but all messages and files shared by both organizations will remain accessible.

Suggested answer: D
asked 14/02/2025
Tyrome Myatt
39 questions
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