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Six Sigma ICBB Practice Test - Questions Answers, Page 33

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Identify the indicated area in the House of Quality from the following list.

A.
Relationships
A.
Relationships
Answers
B.
Technical importance
B.
Technical importance
Answers
C.
Competence criteria
C.
Competence criteria
Answers
D.
Customer importance
D.
Customer importance
Answers
Suggested answer: B

What is meant by 'Critical to Quality'?

A.
Non-essential qualities of a product or service
A.
Non-essential qualities of a product or service
Answers
B.
The customers' most desired aspects of a product or service
B.
The customers' most desired aspects of a product or service
Answers
C.
The specific actions taken to satisfy the customers' needs
C.
The specific actions taken to satisfy the customers' needs
Answers
D.
The aspects of a product or service that are not cherished by the customers
D.
The aspects of a product or service that are not cherished by the customers
Answers
Suggested answer: B

The consultants who are involved in performing the customer value analysis mainly aim to:

A.
Make the survey methodology more powerful and easier to implement
A.
Make the survey methodology more powerful and easier to implement
Answers
B.
Make the survey methodology a bit complex to implement in the business organization
B.
Make the survey methodology a bit complex to implement in the business organization
Answers
C.
Increase the customer needs and requirements
C.
Increase the customer needs and requirements
Answers
D.
Gather different opinions from different customers to meet their requirements
D.
Gather different opinions from different customers to meet their requirements
Answers
Suggested answer: D

Which of the following is false?

A.
cp checks only whether the process has the potential to meet the requirements
A.
cp checks only whether the process has the potential to meet the requirements
Answers
B.
cp checks whether the process has the potential to meet the requirements as well as whether the process is actually meeting requirements
B.
cp checks whether the process has the potential to meet the requirements as well as whether the process is actually meeting requirements
Answers
C.
cp never checks whether the process is actually meeting requirements
C.
cp never checks whether the process is actually meeting requirements
Answers
D.
cp checks the stability of the process
D.
cp checks the stability of the process
Answers
Suggested answer: B

Which of the following is used to model lifetimes of certain elements?

A.
Exponential distribution
A.
Exponential distribution
Answers
B.
Normal distribution
B.
Normal distribution
Answers
C.
Poisson distribution
C.
Poisson distribution
Answers
D.
Weibull distribution
D.
Weibull distribution
Answers
Suggested answer: A

In which structure, WBS is broken down into an individual component?

A.
Hierarchical structure
A.
Hierarchical structure
Answers
B.
Physical structure
B.
Physical structure
Answers
C.
Organizational structure
C.
Organizational structure
Answers
D.
Functional structure
D.
Functional structure
Answers
Suggested answer: A

What does SIPOC stand for?

A.
Stakeholders, inputs, process, outputs, and customers
A.
Stakeholders, inputs, process, outputs, and customers
Answers
B.
Suppliers, investors, procedure, outputs, and consumers
B.
Suppliers, investors, procedure, outputs, and consumers
Answers
C.
Suppliers, inputs, process, outputs, and customers
C.
Suppliers, inputs, process, outputs, and customers
Answers
D.
Sellers, important stakeholders, priority, outsource, and customers
D.
Sellers, important stakeholders, priority, outsource, and customers
Answers
Suggested answer: C

Which of the following is categorized as strength?

A.
High cost structure
A.
High cost structure
Answers
B.
Unfulfilled customer needs
B.
Unfulfilled customer needs
Answers
C.
New regulations
C.
New regulations
Answers
D.
Resources and capabilities
D.
Resources and capabilities
Answers
Suggested answer: D

Find the tolerance interval for a sample having size10. There is 0.95 level of confidence that it will contain 99% of the population, given that the sample mean and standard deviation are 7.003 and 0.030 respectively.

A.
7.1281, 6.880
A.
7.1281, 6.880
Answers
B.
7.136, 6.870
B.
7.136, 6.870
Answers
C.
7.8956, 6.998
C.
7.8956, 6.998
Answers
D.
7.1135, 6.789
D.
7.1135, 6.789
Answers
Suggested answer: B

Two random samples are drawn from a normal population. What probability distribution can be built from this information?

A.
Chi-square
A.
Chi-square
Answers
B.
t
B.
t
Answers
C.
F
C.
F
Answers
D.
Binomial
D.
Binomial
Answers
Suggested answer: B
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