Six Sigma ICBB Practice Test - Questions Answers, Page 37
Question list
List of questions
What is correlation analysis?
A.
Testing of equality of means of two types of population
B.
To test the normality of a given set of data
C.
Equivalent to Gauge R&R study
D.
Power of linear relationship among variables
Who developed the 5Whys method?
A.
Sakichi Toyoda
B.
Kaoru Ishikawa
C.
Shigeo Shingo
D.
Philip Crosby
Which of the following is not considered as an activity that is part of the 'business process management'?
A.
Designing
B.
Emulation
C.
Modeling
D.
Execution
Which of the following is not a mistake proofing device?
A.
Warning buzzer
B.
Blinking light signal
C.
Slide calipers
D.
Checklists
Identify the incorrect statement.
A.
The objective of a cost of quality (COQ) system is to facilitate quality improvements which in turn leads to cost reduction opportunities.
B.
Cost of quality (COQ) can be defined as the cost difference between the present operation and the ideal operation and the ideal operation of a business with all resources at 100% performance.
C.
Cost of quality (COQ) is the difference between the actual revenues and the possible revenues in case all the customers are always satisfied.
D.
Cost of quality (COQ) is an exact cost.
Who pioneered the concept of hierarchy of needs in his paper 'A Theory of Human Motivation'?
A.
Herzberg
B.
Maslow
C.
Douglas McGregor
D.
Deming
Quick response to customer complaints is an example of ______________.
A.
External failure costs
B.
Appraisal costs
C.
Internal failure costs
D.
Preventive costs
Which of the following is true?
A.
Defects and defectives are identical
B.
A defective unit contains only one defect
C.
A defective unit can contain more than one defect
D.
Defects and defectives are two completely different concepts
Who proposed the quality trilogy model?
A.
Taguchi
B.
Kaoru Ishikawa
C.
Crosby
D.
Joseph M. Juran
Question