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Question 117 - MB-910 discussion

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A company allows customers to submit cases through its website. A case type field on the webform has sales and service options.

You need to add the case automatically to the sales or service queue based on the field value, using only out-of-the-box functionality. What should you configure?

A.

assistant

Answers
A.

assistant

B.

sequence

Answers
B.

sequence

C.

routing rule

Answers
C.

routing rule

D.

record creation and update rule

Answers
D.

record creation and update rule

Suggested answer: C
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asked 05/10/2024
Oluseyi Tijani
25 questions
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