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Question 191 - Professional Google Workspace Administrator discussion

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After making a recent migration to Google Workspace, you updated your Google Cloud Directory Sync configuration to synchronize the global address list. Users are now seeing duplicate contacts in their global directory in Google Workspace. You need to resolve this issue.

What should you do?

A.
Train users to use Google Workspace's merge contacts feature.
Answers
A.
Train users to use Google Workspace's merge contacts feature.
B.
Enable directory contact deduplication in the Google Workspace Admin panel.
Answers
B.
Enable directory contact deduplication in the Google Workspace Admin panel.
C.
Update shared contact search rules to exclude internal users.
Answers
C.
Update shared contact search rules to exclude internal users.
D.
Create a new global directory, and delete the original.
Answers
D.
Create a new global directory, and delete the original.
Suggested answer: C

Explanation:

Access Admin Console: Log into your Google Workspace Admin Console.

Update GCDS Configuration: Open the Google Cloud Directory Sync (GCDS) configuration.

Modify Search Rules: Update the shared contact search rules within GCDS.

Exclude Internal Users: Modify the rules to exclude internal users from being synchronized as shared contacts.

Save and Sync: Save the updated configuration and perform a sync to apply the changes, which should resolve the issue of duplicate contacts in the global directory.

Google Support: Google Cloud Directory Sync

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asked 18/09/2024
Nishan Perera
43 questions
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