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Question 283 - PgMP discussion

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The chief executive officer reminds a program manager that a program must deliver a 30% reduction in customer complaints by the end of the year. Where is this expectation documented?

A.
Program quality standards
Answers
A.
Program quality standards
B.
Customer management plan
Answers
B.
Customer management plan
C.
Benefits management plan
Answers
C.
Benefits management plan
D.
Benefits sustainment plan
Answers
D.
Benefits sustainment plan
Suggested answer: A
asked 23/09/2024
Josiah Pardee
46 questions
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