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Salesforce Certified Communications Cloud Accredited Professional Practice Test - Questions Answers, Page 2

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Question 11

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An agile team is working on backlog grooming. There are two features that are needed by the customer and one of them is needed by the support team. The agile team is currently working on an iteration, Days later a business representative requests that another feature be included in the same iteration which step should consultant take?

Accommodate the feature since otherwise the business representative will escalate that the team is not adaptable to change
Accommodate the feature since otherwise the business representative will escalate that the team is not adaptable to change
Accommodate the features as It is a small change and push the development team to work on it since itself organized team should know how to manage last minute requirements.
Accommodate the features as It is a small change and push the development team to work on it since itself organized team should know how to manage last minute requirements.
Accommodate the feature since otherwise business representative will not accept the iteration results.
Accommodate the feature since otherwise business representative will not accept the iteration results.
Accommodate the feature by putting it into product backlog and work with the product owner to check its ROI relative to other stories in the backlog items then communicate the outcome back to the business representatives.
Accommodate the feature by putting it into product backlog and work with the product owner to check its ROI relative to other stories in the backlog items then communicate the outcome back to the business representatives.
Suggested answer: D
asked 23/09/2024
Neil Mallia
48 questions

Question 12

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Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management's Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?

Ensure platform Events mode is enabled for Order Management
Ensure platform Events mode is enabled for Order Management
User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.
User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.
Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.
Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.
Split Line Items in the same order before submitting the order and request an increase to order size limits
Split Line Items in the same order before submitting the order and request an increase to order size limits
Suggested answer: A, B
asked 23/09/2024
Mario Alba Barrero
30 questions

Question 13

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ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration
Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration
Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.
Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.
Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management
Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management
Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure
Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure
Suggested answer: B
asked 23/09/2024
Diego Beltran
53 questions

Question 14

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United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.

Analyze an external data storage system for more cost effective data storage
Analyze an external data storage system for more cost effective data storage
Access the archiving strategy and determine how storage will be cleared though archiving.
Access the archiving strategy and determine how storage will be cleared though archiving.
Analyze the storage usage of the existing legacy system
Analyze the storage usage of the existing legacy system
Calculate the file and data storage required based on required data volume and file attachment requirements.
Calculate the file and data storage required based on required data volume and file attachment requirements.
Identify the storage needs between data storage and file storage.
Identify the storage needs between data storage and file storage.
Suggested answer: B, C, D
asked 23/09/2024
James Brion
37 questions

Question 15

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Universal containers (UC) is implementing communication cloud. One of the KPIs for their digital transformation is to reduce time to market for new product and products changes since it is currently takes three-month end to end to launch new product. Which two actions will help measure product time to market in communication loud?

Leverage the EPC functionality to track the product related configuration.
Leverage the EPC functionality to track the product related configuration.
Create a Product Time to market app from template in CRM analytics to track the product time to market
Create a Product Time to market app from template in CRM analytics to track the product time to market
Create salesforce report on EPC project object to track the product time to market.
Create salesforce report on EPC project object to track the product time to market.
Create a salesforce Report on the Product object to track the product time to market
Create a salesforce Report on the Product object to track the product time to market
Suggested answer: C
asked 23/09/2024
Ray Hato
38 questions

Question 16

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United Telecom (UT) has a high-level of customization in their exiting cultural landscape, which results in higher cost on maintenance and development. They have chosen communication cloud with an expectation that they will be able to drive down the operational cost.

What are the two option to achieve the expectation?

Assess the entire architecture and identify ways to replicate the legacy system in Communication Cloud.
Assess the entire architecture and identify ways to replicate the legacy system in Communication Cloud.
Handle the complex business processes manually outside the IT landscape.
Handle the complex business processes manually outside the IT landscape.
Harmonize their business plan to reduce the complexity
Harmonize their business plan to reduce the complexity
Access the entire architecture to identify application that can be decommission.
Access the entire architecture to identify application that can be decommission.
Suggested answer: C, D
asked 23/09/2024
Kong Yew Kuen
38 questions

Question 17

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An ABC telecom customer requested a change to their existing services which resulted in new set of assets. At later date customer changed from device based to an installment based contract. After few year customer then requested to change their telephone number. Which object of communication data model should a consultant use to manage the life cycle of assets over a time?

Service Entitlement
Service Entitlement
Service Account
Service Account
Contract Line Item
Contract Line Item
Subscription
Subscription
Suggested answer: D
asked 23/09/2024
Scott Lerch
27 questions

Question 18

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ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.

Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.
Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.
Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.
Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.
Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.
Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.
Suggested answer: A
asked 23/09/2024
Glen Teis
34 questions

Question 19

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Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers

Model the Ethernet access device as a child product of the dedicated internet service offer
Model the Ethernet access device as a child product of the dedicated internet service offer
Model dedicated internet service as a child product of the Ethernet access device offer.
Model dedicated internet service as a child product of the Ethernet access device offer.
Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.
Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.
Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added
Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added
Suggested answer: C
asked 23/09/2024
owais mansoor
46 questions

Question 20

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ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?

Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.
Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.
Do not migrate legacy assets and leverage external objects within salesforce to access them
Do not migrate legacy assets and leverage external objects within salesforce to access them
Coordinate migration readiness across regions and execute migration all at once to ensure consistency
Coordinate migration readiness across regions and execute migration all at once to ensure consistency
Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.
Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.
Suggested answer: A
asked 23/09/2024
marco antonio villanueva
36 questions
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Related questions

ABC cloud currently using communication cloud's order management (OM) to orchestrate orders, they also want to start using it for billing activation. ABC cloud's architecture principle is to use an Apigee (Middleware) layer between industries OM and any underlying systems. The billing system interface requires a series of callouts in order to place an order. Which solution should a consultant propose?
Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.
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Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?
ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog. Which communication cloud feature should consultant recommend for this use case to minimize the customer issue
Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone. What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.
A Company wants to improve their quote to order journey experience, the journey contains manufacturing products and services, and integration with inventory system for device reservation. They want to have smooth omni channel experience. What approach should a consultant take during planning to ensure optimal development and time to market?
During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?
Universal containers (UC) is a communication service provider using commination cloud. UC wants to create a guided ordering processes for their Sales agent and B2C Consumers. Which three option are technically feasible.
A Large Tier 1 Telco with 20 million subscribers needs to move all of their customer data form legacy system to communication cloud. The team have discovered it would take a long time to migrate all the data over. which approach should the fulfillment designer recommend as the migration strategy to ensure that all the orders uninterrupted through the salesforce platform during migration?