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Question 115 - Certified Contact Center discussion

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The scope includes integration with legacy systems. Which factor should be carefully considered in the release plan?

A.
Development of custom Apex code for data exchange with legacy systems.
Answers
A.
Development of custom Apex code for data exchange with legacy systems.
B.
Potential data migration challenges and ensuring data integrity during integration.
Answers
B.
Potential data migration challenges and ensuring data integrity during integration.
C.
The availability and responsiveness of IT teams responsible for legacy systems.
Answers
C.
The availability and responsiveness of IT teams responsible for legacy systems.
D.
All of the above, requiring careful planning and consideration for potential complexities.
Answers
D.
All of the above, requiring careful planning and consideration for potential complexities.
Suggested answer: D

Explanation:

When integrating with legacy systems, several factors must be carefully considered in the release plan: A. Development of custom Apex code for data exchange may be required to ensure compatibility and functionality. B. Potential data migration challenges must be managed to maintain data integrity. C. The availability and responsiveness of IT teams responsible for legacy systems are crucial to address any integration issues promptly. Considering all these factors is essential to mitigate risks and ensure a successful integration with minimal disruption.

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asked 23/09/2024
David Aghaegbuna
41 questions
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