Question 64 - Certified Health Cloud Accredited Professional discussion

According to theHealth Cloud Implementation Guide, Contact Tracing is a feature in Health Cloud that allows providers to perform contact tracing of their internal employees or their patients during an infectious disease outbreak or pandemic. Contact Tracing helps providers identify and monitor people who have been exposed to an infected person and provide them with guidance and resources. With the help of Contact Tracing, providers can perform the following three actions:

Perform contact tracing of their internal employees during an infectious disease outbreak or pandemic. This action allows providers to track and manage the health status of their employees who may have been exposed to an infection at work or in the community.

Perform contact tracing of their patients during an infectious disease outbreak or pandemic. This action allows providers to track and manage the health status of their patients who may have been exposed to an infection during a visit or in the community.

Track the location, duration, and number of participants in each contact encounter that the infected person was involved in. This action allows providers to collect and analyze data about the exposure risk and transmission patterns of an infection. Performing an audit of the Contact Record to keep track of the changes made to the Contact record by users is not an action that providers can take with the help of Contact Tracing. Tracking their patients as contacts by using Contact entity in Salesforce is not an action that providers can take with the help of Contact Tracing.