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Question 221 - Certified Health Cloud Accredited Professional discussion
Bloomington Caregivers is looking to streamline the user experience for its call center agents On the patient's record, the company wants the ability to:
* Inform agents about changes in information
* View basic details about a patients insurance
* Have a complete view of all engagement interactions in one place
Which three components from Contact Center for Health Cloud should a consultant use to achieve this?
A.
Member Plan FlexCard
B.
Identity Verification
C.
Record Alerts
D.
Action Launcher
E.
Timeline
Your answer:
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