Salesforce Certified Health Cloud Accredited Professional Practice Test - Questions Answers, Page 23

Advanced Therapy Management can help the pharma company with its personalized medicine programs, as it enables them to coordinate the various steps involved in the process, such as apheresis and infusion. Advanced Therapy Management provides a set of features and tools that allow users to create and manage complex care plans, track the progress of each patient, and monitor the inventory and logistics of the therapy products.

Actionable Relationship Center can help Bloomington Caregivers to easily view all of the complex associations between patients, personal relationships, healthcare practitioners, other people, and organizations in healthcare. Actionable Relationship Center displays a graphical representation of the relationships between the record and other records in Health Cloud, such as Account, Contact, Care Team Member, Referral, and Care Plan. Users can also perform actions on the related records, such as creating tasks, sending messages, or updating fields.

A is correct because identifying personas involved and their existing pain points can help the consultant understand the current state of the business and the needs and expectations of the users.

B is incorrect because writing Apex code to customize Health Cloud is not a discovery activity, but a development activity that should be done after the requirements and design are finalized.

C is correct because building an architecture diagram depicting Health Cloud integrations can help the consultant understand how Health Cloud fits within the application architecture and what data sources and systems need to be connected.

D is incorrect because creating business process diagrams to understand information flow is not a discovery activity, but a design activity that should be done after the requirements are gathered and validated.

E is correct because identifying key stakeholders and how they measure success can help the consultant understand the vision and goals of the project and the expected outcomes and benefits of Health Cloud.

A is correct because Intelligent Appointment Management (IAM) is a solution for care coordinators to book appointments without having to manually check availability and resources themselves. IAM aggregates multiple scheduling engines, such as Salesforce Scheduler or Electronic Health Record (EHR) scheduling engines, or both, so that schedulers and patients can see all available appointments in one place. IAM also supports complex appointment types, such as infusions, that require multiple steps or resources.

HL7v2 and FHIR R4 are two data exchange standards that support clinical data in Health Cloud.HL7v2 is a widely used standard for exchanging healthcare information electronically, such as patient demographics, orders, results, and billing1.FHIR R4 is the latest version of the Fast Healthcare Interoperability Resources standard, which defines a set of resources for representing and sharing healthcare data in a granular and interoperable way2.Health Cloud supports both HL7v2 and FHIR R4 data exchange through its Clinical Data Model, which maps various FHIR resources to Salesforce standard objects3.

1:Review the Data Exchange Standards Unit | Salesforce Trailhead2:FHIR R4 Support for Better Interoperability - Salesforce3:Mapping FHIR v4.0 to Salesforce Standard Objects | Salesforce Health ...

According to the Salesforce documentation1, the Health Cloud Reports for Patient Referral Management is an unmanaged extension package that provides a prebuilt dashboard with reports on important aspects of referral management, such as referral status, referral source, referral age, and referral efficiency. The package also includes custom fields, custom objects, and custom report types to support the dashboard. To use this package, a consultant should install it in their org and assign the appropriate permissions to the users who need to access the dashboard. The package is compatible with Health Cloud and CRM Analytics.

1:Provide Referral Management Reports | Health Cloud Administration | Salesforce Developers

The FHIR-Aligned Data Model org preference is the preference that Bloomington Caregivers' administrator should ensure is enabled to use the objects for the Clinical data model as part of its new Health Cloud implementation.This preference enables the Clinical data model, which is a FHIR R4-aligned data model that captures information from an Electronic Health Record (EHR) system via integration middleware1.The Clinical data model is built on Salesforce core, with no reference to package entities, and supports only the attributes that Health Cloud users need, not all attributes in every FHIR R4 resource2.The Clinical data model is the successor to the original EHR Data Model, which was built on the managed package and followed the FHIR R1 standard2.

1:Clinical Data Model | Salesforce Health Cloud Developer Guide | Salesforce Developers2:Explore the Clinical Data Model Unit | Salesforce Trailhead