ExamGecko
Question list
Search
Search

Question 14 - Certified Marketing Cloud Account Engagement Specialist discussion

Report
Export

By default, which two objects does Marketing Cloud Account Engagement write to in Salesforce? Choose 2 answers

A.
Case records
Answers
A.
Case records
B.
Opportunity records
Answers
B.
Opportunity records
C.
Contact records
Answers
C.
Contact records
D.
Lead records
Answers
D.
Lead records
E.
Account records
Answers
E.
Account records
Suggested answer: C, D

Explanation:

By default, Marketing Cloud Account Engagement writes to two objects in Salesforce: contact records and lead records. These are the two objects that store information about individual prospects in Salesforce. Marketing Cloud Account Engagement syncs with these objects based on the email address field, which is the unique identifier for prospects. Marketing Cloud Account Engagement can create new contact or lead records in Salesforce, or update existing ones, depending on the sync settings and rules. Marketing Cloud Account Engagement does not write to case records, opportunity records, or account records by default, but it can read from them and use their information for segmentation and reporting purposes.ReferenceMarketing Cloud Account Engagement and Salesforce Sync Behavior

asked 23/09/2024
Vaibhav Somani
34 questions
User
Your answer:
0 comments
Sorted by

Leave a comment first