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Question 255 - Certified Marketing Cloud Account Engagement Specialist discussion

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How should a user understand how many prospects are currently waiting on a step in an engagement program?

A.
Download the report of the program.
Answers
A.
Download the report of the program.
B.
Click on the step to view its report card.
Answers
B.
Click on the step to view its report card.
C.
Look at the tooltip above that step.
Answers
C.
Look at the tooltip above that step.
D.
Pause the program and edit the step.
Answers
D.
Pause the program and edit the step.
Suggested answer: C

Explanation:

The best way to understand how many prospects are currently waiting on a step in an engagement program is to look at the tooltip above that step. The tooltip will show you the number of prospects that are currently on that step, as well as the number of prospects that have completed that step. You can also see the percentage of prospects that have taken a specific action or followed a specific path from that step.The tooltip is a quick and easy way to get an overview of the performance of each step in your program

asked 23/09/2024
Said Jabri
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