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Question 273 - Certified Marketing Cloud Account Engagement Specialist discussion

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A repeating engagement program is set to allow prospects to be eligible to re-enter every 90 days and has a total entries limit of 5.

A user decides that the total entries limit should be changed to 10. The user pauses the program, changes the total entries limit to 10 and restarts the program.

What will happen to the prospects who landed on the End step more than 90 days ago and previously reached the 5 total entries limit?

A.
Prospects will re-enter the program after waiting another 90 days.
Answers
A.
Prospects will re-enter the program after waiting another 90 days.
B.
Prospects will re-enter the program immediately.
Answers
B.
Prospects will re-enter the program immediately.
C.
Prospects will remain ineligible to re-enter the program.
Answers
C.
Prospects will remain ineligible to re-enter the program.
D.
Prospects will NOT re-enter the program until manually approved to re-enter.
Answers
D.
Prospects will NOT re-enter the program until manually approved to re-enter.
Suggested answer: B

Explanation:

The answer that correctly describes what will happen to the prospects who landed on the End step more than 90 days ago and previously reached the 5 total entries limit is that prospects will re-enter the program immediately. A repeating engagement program is a type of program that allows prospects to re-enter the program after a certain period of time, such as 90 days, and up to a certain number of times, such as 5. If a user changes the total entries limit to a higher number, such as 10, the prospects who have already reached the previous limit, but are eligible to re-enter based on the time period, will re-enter the program as soon as the user restarts the program.Prospects will not re-enter the program after waiting another 90 days, remain ineligible to re-enter the program, or not re-enter the program until manually approved, as these are not the effects of changing the total entries limit2.

Reference:2: Repeating Engagement Programs

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asked 23/09/2024
George Morales
47 questions
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