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Question 58 - Certified Platform App Builder discussion

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Universal Containers has a custom picklist called Support Level on the Account object. They would like to show the real-time value of Support Level on all case records.

How should an app builder implement this requirement?

A.
Create a formula field on the Case object using the TEXT function.
Answers
A.
Create a formula field on the Case object using the TEXT function.
B.
Create a formula field on the Account object using the ISPICKVAL function.
Answers
B.
Create a formula field on the Account object using the ISPICKVAL function.
C.
Create a Process Builder and use a field update on the Case object.
Answers
C.
Create a Process Builder and use a field update on the Case object.
D.
Create a roll-up summary field using Support Level on the Account object.
Answers
D.
Create a roll-up summary field using Support Level on the Account object.
Suggested answer: A

Explanation:

Create a formula field on the Case object using the TEXT function. This is correct because a formula field can reference a field from a related object using dot notation, and the TEXT function can convert a picklist value to text. This way, the case record will always show the current value of the Support Level field on the account record.

asked 23/09/2024
mark anthony sampayan
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