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Question 285 - Certified Platform App Builder discussion

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AW Computing has a custom object for service plans.

A service plan needs to be associated to one and only one contact. The support manager noticed if the wrong contact is associated, the reps are unable to change the contact. The app builder already confirmed the user has correct access to the field and there are no validations associated with the service plans.

What could be causing the issue?

A.
The Read Only radio button, Allows users with at least Read access to the Master record to create, edit, or delete related Detail records, is selected.
Answers
A.
The Read Only radio button, Allows users with at least Read access to the Master record to create, edit, or delete related Detail records, is selected.
B.
The Allow reparenting checkbox, Child records can be reparented to other parent records after they are created, is unchecked.
Answers
B.
The Allow reparenting checkbox, Child records can be reparented to other parent records after they are created, is unchecked.
C.
The Read/Write radio button, Allows users with at least Read/Write access to the Master record to create, edit, or delete related Detail records, is selected.
Answers
C.
The Read/Write radio button, Allows users with at least Read/Write access to the Master record to create, edit, or delete related Detail records, is selected.
D.
The Allow reparenting checkbox, Child records can be reparented to other parent records after they are created, is checked.
Answers
D.
The Allow reparenting checkbox, Child records can be reparented to other parent records after they are created, is checked.
Suggested answer: B

Explanation:

The issue described occurs due to the settings in the master-detail relationship. Specifically:

The Allow reparenting checkbox, Child records can be reparented to other parent records after they are created, is unchecked (B). This setting prevents changing the parent record (contact) of a child record (service plan) once it has been set. If 'Allow reparenting' is unchecked, it restricts the ability to change the associated contact, leading to the issue observed.

The other options do not directly address the inability to change the associated contact on a service plan record. The 'Read Only' and 'Read/Write' settings (A and C) pertain to access rights to the detail records based on the master record's access but do not affect the ability to reparent a record.

For a detailed understanding of master-detail relationships and their settings, including reparenting, see the Salesforce documentation on relationships:

Master-Detail Relationships: https://help.salesforce.com/articleView?id=relationships_considerations.htm&type=5

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asked 23/09/2024
adir tamam
32 questions
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