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Question 287 - Certified Platform App Builder discussion

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Ursa Major Solar (UMS) uses Cases to track customer complaints, an Issue__c object to represent known problems with its solar panels, and a

Case_Issue__c junction object to relate known problems to customer complaints.

Periodically, UMS conducts audits which require the auditing users to view Case _Issue__c records.

Which access levels must be configured to allow UMS users to access Case _Issue_c records?

A.
Read-Only access or issue_c and_issue_c
Answers
A.
Read-Only access or issue_c and_issue_c
B.
Read-Only access of Case issue =
Answers
B.
Read-Only access of Case issue =
C.
Read Only access on Case and case_issue__o
Answers
C.
Read Only access on Case and case_issue__o
D.
Read-Only access on Case and issue__c
Answers
D.
Read-Only access on Case and issue__c
Suggested answer: D

Explanation:

To ensure auditing users can access records in the Case_Issue__c junction object, the correct data permissions on related records must be established:

D . Read-Only access on Case and Issue__c. Users need read-only access to both Case and Issue__c objects to view associated Case_Issue__c junction object records properly. This is because access to junction object records in Salesforce is determined by the user's access levels to the parent records in a relationship.

Steps to configure access:

Navigate to Setup Profiles or Permission Sets.

Select the profile or permission set of the auditing users.

Under Object Settings, adjust the permissions for Case and Issue__c to at least 'Read-Only'.

Ensure that users have visibility to the Case_Issue__c object itself.

This configuration allows users to view the details of cases and issues as they audit the junction object records.

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asked 23/09/2024
Tyler Henderson
35 questions
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